ICPC Supervisor

DePelchin Children’s Center•Houston, TX

12d•Onsite

About The Position

The Interstate Compact on the Placement of Children (ICPC) Supervisor leads and supports a team responsible for supervising children placed in Region 6 from other states and providing courtesy supervision services to parents and families in Region 6 whose cases originate elsewhere. The role promotes a positive, hope-centered culture that helps children and families identify meaningful goals, pursue permanency, build confidence, and strengthen connections that support safety, belonging, and well-being. The supervisor ensures quality case practice, compliance with agency policies and legal requirements, timely service delivery, and collaboration with sending states, community providers, caregivers, and families. This office-based position is located in Regions 6a and/or 6b, with specific work locations to be assigned. The schedule is Monday through Friday during standard business hours. Frequent travel across Harris County and the 12-county service region is required, and reliable transportation is required. The work involves frequent interaction with children and families experiencing trauma, crisis, and significant life challenges.

Requirements

Bachelor’s degree in social work, human services, or a closely related field; relevant experience may be considered in lieu of the education requirement.
Completion of applicable CPS certification requirements, or equivalent training and experience.
At least two years of relevant work experience in child welfare, foster care, adoption, or permanency services.
At least eighteen months of full-time experience in Child Protective Services (CPS), child placement services, or a related public child welfare program.
Previous supervisory or management experience in Child Protective Services or a comparable child welfare setting.
Knowledge of child welfare principles, permanency practice, and family-centered approaches that promote safety, well-being, and belonging.
Knowledge of ICPC, agency policies and procedures, and applicable laws and regulations.
Knowledge of trauma-informed, culturally responsive, and equitable practices supporting children, families, caregivers, and staff.
Skill in leading and developing teams through coaching, mentoring, and supportive supervision.
Verbal and written communication skills that build trust, inspire confidence, and promote collaboration among diverse stakeholders.
Ability to establish and maintain effective professional relationships with staff, families, community partners, caregivers, and external agencies.
Skill in using data, technology, and information systems to support decision-making, monitor progress, and improve outcomes.
Skill in conflict resolution, problem-solving, and facilitating productive discussions focused on solutions and shared goals.
Reliable transportation for frequent travel across Harris County and the 12-county service region.

Responsibilities

Provide supervision, coaching, and professional development to a unit, fostering accountability, learning, resilience, and hope-centered practice.
Guide staff in helping children, families, and caregivers identify strengths, establish meaningful goals, and develop pathways that support safety, permanency, and lifelong connections.
Oversee supervision and support services for children placed in Region 6 from other states and courtesy supervision services for parents and families residing in Region 6.
Promote individualized, strengths-based, culturally responsive case practice aligned with each child's permanency goals.
Support staff in collaborative planning with children, parents, relatives, caregivers, and community partners to promote family stability, healing, and long-term success.
Monitor case activities and documentation to ensure timely completion of required reports, assessments, visits, and other case responsibilities.
Review case information and guide informed decision-making, effective problem-solving, and positive outcomes.
Build and maintain collaborative relationships with out-of-state child welfare agencies, legal stakeholders, service providers, community partners, and other professionals.
Use data and performance measures to identify trends, monitor outcomes, remove barriers, and support continuous improvement.
Facilitate stakeholder communication to coordinate services, shared accountability, and support for children, caregivers, and families.
Support staff in navigating complex family dynamics, attachment challenges, and permanency-related issues while promoting resilience, connection, and hope.
Ensure agency policies, procedures, and legal requirements are consistently applied while focusing on equitable, family-centered outcomes.
Help staff identify resources and services that strengthen protective factors, support family engagement, and increase opportunities for lasting permanency.
Create an environment where staff feel valued, supported, and empowered to achieve individual and team goals.
Perform additional duties as assigned to support regional operations and positive outcomes for children and families.