Ice Rink Technician (Seasonal) - The Ben Hotel

Sage Hospitality Group•West Palm Beach, FL

11d•Onsite

About The Position

The Ice Rink Technician supports The Ben’s seasonal Winter Wonderland ice rink by maintaining ice quality, safety, and equipment performance in an outdoor environment. The role involves daily ice resurfacing, skate sharpening, equipment monitoring, responding to weather and rink-use changes, troubleshooting issues, and supporting rink opening, daily operations, and closing. The technician works independently while collaborating with rink operations, hotel Engineering, and management, and helps provide guests with a safe and enjoyable skating experience.

Requirements

Previous experience in ice maintenance, ice resurfacing, skate sharpening, or mechanical work is required.
Strong understanding of ice maintenance techniques, resurfacing procedures, and equipment operation.
Mechanical aptitude and ability to identify, troubleshoot, and resolve equipment-related issues.
Basic knowledge of refrigeration systems and their role in maintaining ice quality.
Strong attention to detail and commitment to safe, high-quality ice conditions.
Ability to work independently, take initiative, and manage responsibilities with minimal supervision.
Strong problem-solving skills and ability to make timely decisions in a fast-paced environment.
Ability to prioritize tasks, meet deadlines, and respond to operational needs with urgency.
Effective communication and teamwork skills.
Willingness to follow safety protocols, operational guidelines, and reporting procedures.
Ability to stand, walk, bend, kneel, and move around the rink for extended periods; safely operate ice-maintenance equipment and hand and power tools; perform repetitive tasks; lift, carry, push, and pull equipment and supplies; work on or near slippery and wet surfaces; and perform physically demanding tasks in varying outdoor weather conditions.
Schedule flexibility, including evenings, weekends, and holidays during the seasonal operating period.

Nice To Haves

High school diploma or equivalent preferred.
Technical or vocational training in mechanical maintenance, refrigeration, or a related field is an asset.
Familiarity with ice rink operations and maintenance procedures preferred.
Experience working with refrigeration systems is beneficial.
Basic plumbing and carpentry experience is an advantage.
CPR and First Aid certifications preferred but not required.

Responsibilities

Perform daily ice maintenance and resurfacing to maintain a smooth, consistent skating surface.
Monitor ice conditions and adjust maintenance in response to outdoor temperatures, weather, and rink usage.
Operate and maintain ice resurfacing equipment and other rink maintenance tools according to safety and operational procedures.
Sharpen skates as needed and keep equipment ready for guest use.
Inspect the ice surface, rink equipment, and surrounding areas for safety hazards and maintenance concerns.
Troubleshoot and promptly address mechanical, ice-quality, and equipment issues.
Assist with basic repairs and maintenance involving refrigeration-related equipment, plumbing, and carpentry within the scope of training and experience.
Monitor equipment performance and report maintenance concerns or irregularities to management.
Respond to changing outdoor conditions to maintain ice quality and safe operations.
Keep work areas clean, organized, and safe, and store and maintain tools and equipment properly.
Complete maintenance logs, inspection records, and operational reports accurately and on time.
Collaborate with rink operations, hotel Engineering, and management to support daily operations.
Respond urgently to operational needs, equipment concerns, and time-sensitive maintenance requests.
Support rink opening, daily operations, and closing procedures as directed by management.
Maintain a professional, service-oriented approach when interacting with guests, associates, and vendors.