Ice Cream Server - Franklin Village

Van Leeuwen Ice Cream•Los Angeles, CA
•Onsite

About The Position

Van Leeuwen Ice Cream is hiring part-time Scoopers for its Franklin Village shop in Los Angeles, California. Scoopers serve as brand ambassadors, bringing the company’s hospitality and quality standards to guest interactions. The role suits self-starters who can work independently and as part of a team in a fast-paced, high-energy environment, and who bring positive energy, strong people skills, and a genuine passion for ice cream. The stated hourly base pay is $20, with tips averaging an additional $11 per hour; tip amounts vary seasonally. Team members must be available for at least three shifts per week and to work past midnight. Van Leeuwen describes its mission as making good ice cream that makes people feel good, and aims to create a welcoming community through its scoops, stores, and employees. The company emphasizes equal opportunity, diversity, pay transparency, and pay equity.

Requirements

  • Must be 18 years of age or older.
  • Genuine passion for ice cream and desserts.
  • Dexterity to prepare and serve all menu items according to established service and build-out standards.
  • Ability to push, pull, and regularly lift 50 pounds.
  • Ability to stand for extended periods regularly.
  • Ability to regularly walk up and down stairs.
  • Ability to stand, bend, and reach for prolonged periods.
  • Ability to thrive in a fast-paced environment.
  • Availability to work at least three days per week, including nights and weekends past 12 a.m.
  • Reliable, punctual, and ready for every shift.
  • Food handler certificate required.

Responsibilities

  • Greet every guest warmly, enthusiastically, and with genuine hospitality.
  • Scoop and serve all menu items while maintaining quality and presentation standards.
  • Educate guests about flavors, ingredients, and special offerings as a Van Leeuwen ambassador.
  • Prepare fresh, house-made menu items daily.
  • Operate the Square POS system accurately to provide a seamless checkout process.
  • Learn and follow required food safety procedures.
  • Maintain store cleanliness and follow sanitation guidelines.
  • Complete daily tasks, including stocking, inventory, and cleaning.
  • Follow established safety, grooming, uniform, and employee conduct standards.

Benefits

  • Flexible scheduling.
  • One free menu item while on shift.
  • Positive team environment.
  • Career development and growth opportunities.
  • Opportunity to be part of a growing brand.
  • Tips in addition to base pay; the posting states tips average an additional $11 per hour and vary seasonally.
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