I.T. Manager

Wind River Hotel Casino • Riverton, WY

5d • Onsite

About The Position

Responsible for keeping the entities on the forefront of technology and for reviewing various software and hardware platforms and packages to enhance business operations. Establish procedures for the overall and day to day operations of the IT Department. Good Communication skills and the ability to perform in a high volume, fast paced and goal-oriented environment. Ability to carry out instructions furnished in verbal and written format. Provide guidance and direction to the IT personnel and consultants to ensure that system integrity is maintained through backups, virus detection and firewall protection. Maintain license agreements with various software vendors and assure compliance with all applicable laws. Negotiate contracts, installations and training software/hardware vendors as directed. Review needs of various business entities and plans for business solutions and future technology implementations. Maintain open communication with various entity management to ensure that the technology currently in place is meeting their requirements. Provide information, update, and reports on the operation of the IT departments to the CEO. Keep appraised of industry trends and changes with respect to technology Observes and evaluates employee’s performance, make corrections when necessary. Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services. Interprets, communicates, and enforces work procedures and company policies. Accurately completes detailed shift reports, incident reports, any other reports required. Ensures compliance with all MICS, procedures, policies of the department. Supports casino management team in development of customer business by being involved in brainstorming, suggesting ideas and solutions, and providing ongoing feedback. Demonstrate decision-making and problem resolution by efficiently handling disputes. As a working manager assists when and where necessary. Meet with Supervisors, reviews staffing, problem solving, implementations, etc. Maintains supplies and communicates effectively with employees. Practice and always maintain confidentiality. Works effectively with all casino personnel. Present at all mandatory trainings. Present and conducts regular staff meetings. Attend all mandatory meetings. All other duties assigned.

Requirements

• Must have the ability to manage and supervise professionally
• Must have the ability to communicate orally and in writing
• Must have ability to manage critical deadlines, priorities effectively and efficiently
• Must have leadership, team-building abilities, and excellent customer service
• Must have a High School Diploma or GED
• Must be 21 years of age
• Must be available 24/7
• Must be able to multi-task
• Must be able to lift 25 pounds
• Required to stand for long periods of time
• Must be able to walk and stand for long periods of time (up to 8 hours)
• Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends
• Must have ability to deal with frequent changes, delays, and unexpected events at times
• Must have ability to adapt quickly to rapid changes while maintaining composure and excellent guest relations under all circumstances
• Must be able to demonstrate their US work authorization during the employment verification process
• Must be able to pass a background investigation
• Must be able to pass a pre-employment Drug Test
• Must have a valid Wyoming Driver’s License
• Must be able to obtain and maintain a Gaming License

Nice To Haves

• Adjust to a flexible schedule and be reliable
• Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law.
• Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.

Responsibilities

• Keeping the entities on the forefront of technology
• Reviewing various software and hardware platforms and packages to enhance business operations
• Establishing procedures for the overall and day-to-day operations of the IT Department
• Providing guidance and direction to IT personnel and consultants to ensure system integrity
• Maintaining license agreements with software vendors and assuring compliance with laws
• Negotiating contracts, installations, and training with software/hardware vendors
• Reviewing business entity needs and planning for business solutions and future technology implementations
• Maintaining open communication with entity management to ensure technology meets requirements
• Providing information, updates, and reports on IT department operations to the CEO
• Keeping appraised of industry trends and changes with respect to technology
• Observing and evaluating employee performance, making corrections when necessary
• Working and communicating effectively with other departments, vendors, and customers
• Interpreting, communicating, and enforcing work procedures and company policies
• Accurately completing detailed shift reports, incident reports, and any other required reports
• Ensuring compliance with all MICS, procedures, and policies of the department
• Supporting the casino management team in developing customer business
• Demonstrating decision-making and problem resolution by efficiently handling disputes
• Assisting as a working manager when and where necessary
• Meeting with Supervisors to review staffing, problem-solving, implementations, etc.
• Maintaining supplies and communicating effectively with employees
• Practicing and maintaining confidentiality
• Working effectively with all casino personnel
• Presenting at all mandatory trainings
• Presenting and conducting regular staff meetings
• Attending all mandatory meetings

Benefits

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED