I.T. Manager

Wind River Hotel and Casino • Riverton, WY

61d • Onsite

About The Position

Responsible for keeping the entities on the forefront of technology and for reviewing various software and hardware platforms and packages to enhance business operations. Establish procedures for the overall and day to day operations of the IT Department. Provide guidance and direction to the IT personnel and consultants to ensure that system integrity is maintained through backups, virus detection and firewall protection. Maintain license agreements with various software vendors and assure compliance with all applicable laws. Negotiate contracts, installations and training software/hardware vendors as directed. Review needs of various business entities and plans for business solutions and future technology implementations. Maintain open communication with various entity management to ensure that the technology currently in place is meeting their requirements. Provide information, update, and reports on the operation of the IT departments to the CEO. Keep appraised of industry trends and changes with respect to technology. Observes and evaluates employee’s performance, make corrections when necessary. Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services. Interprets, communicates, and enforces work procedures and company policies. Accurately completes detailed shift reports, incident reports, any other reports required. Ensures compliance with all MICS, procedures, policies of the department. Supports casino management team in development of customer business by being involved in brainstorming, suggesting ideas and solutions, and providing ongoing feedback. Demonstrate decision-making and problem resolution by efficiently handling disputes. As a working manager assists when and where necessary. Meet with Supervisors, reviews staffing, problem solving, implementations, etc. Maintains supplies and communicates effectively with employees. Practice and always maintain confidentiality. Works effectively with all casino personnel. Present at all mandatory trainings. Present and conducts regular staff meetings. Attend all mandatory meetings. All other duties assigned.

Requirements

• Must have the ability to manage and supervise professionally
• Must have the ability to communicate orally and in writing.
• Must have ability to manage critical deadlines, priorities effective and efficiently.
• Must have leadership, team-building abilities, and excellent customer service.
• Must have a High School Diploma or GED.
• Must be 21 years of age
• Adjust to a flexible schedule and be reliable.
• Must be available 24/7
• Must be able to multi-task.
• Must be able to lift 25 pounds
• Required to stand for long periods of time.
• Must be able to walk and stand for long periods of time (up to 8 hours).
• Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends.
• Must have ability to deal with frequent changes, delays, and unexpected events at times.
• Must have ability to adapt quickly to rapid changes while maintaining composure and excellent guest relations under all circumstances.
• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver’s License.
• Must be able to obtain and maintain a Gaming License.

Responsibilities

• Keeping the entities on the forefront of technology and for reviewing various software and hardware platforms and packages to enhance business operations.
• Establish procedures for the overall and day to day operations of the IT Department.
• Provide guidance and direction to the IT personnel and consultants to ensure that system integrity is maintained through backups, virus detection and firewall protection.
• Maintain license agreements with various software vendors and assure compliance with all applicable laws.
• Negotiate contracts, installations and training software/hardware vendors as directed.
• Review needs of various business entities and plans for business solutions and future technology implementations.
• Maintain open communication with various entity management to ensure that the technology currently in place is meeting their requirements.
• Provide information, update, and reports on the operation of the IT departments to the CEO.
• Keep appraised of industry trends and changes with respect to technology.
• Observes and evaluates employee’s performance, make corrections when necessary.
• Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services.
• Interprets, communicates, and enforces work procedures and company policies.
• Accurately completes detailed shift reports, incident reports, any other reports required.
• Ensures compliance with all MICS, procedures, policies of the department.
• Supports casino management team in development of customer business by being involved in brainstorming, suggesting ideas and solutions, and providing ongoing feedback.
• Demonstrate decision-making and problem resolution by efficiently handling disputes.
• As a working manager assists when and where necessary.
• Meet with Supervisors, reviews staffing, problem solving, implementations, etc.
• Maintains supplies and communicates effectively with employees.
• Practice and always maintain confidentiality.
• Works effectively with all casino personnel.
• Present at all mandatory trainings.
• Present and conducts regular staff meetings.
• Attend all mandatory meetings.
• All other duties assigned.

Benefits

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED