I.T. Computer Operator

Harris Computer • Mobile, AL

4d • $38,000 - $45,011 • Onsite

About The Position

Altera Digital Health Managed Services – Springhill Medical Center Altera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking an entry-level candidate with IT experience. You will join a highly motivated IT team responsible for daily operations, maintenance, and implementations of new systems. This includes systems such as the clinical EHR, financial management, supply chain management, payroll/human resource, interface engines, and more. The position provides a range of technical and functional software services. This is an exciting opportunity to work for one of the largest healthcare information technology companies. Altera Digital health provides managed services to Springhill Medical Center’s facilities and is located on the hospital’s main site in Mobile, AL.

Requirements

• Basic knowledge of computer systems, operating systems
• Familiarity with networking concepts and IT infrastructure
• Strong problem-solving and troubleshooting skills
• Ability to follow procedures and work independently or with a team
• Attention to detail and strong organizational skills
• Good communication skills for reporting issues
• High school diploma or equivalent (required)
• 0–2 years of experience in IT operations or support
• Must be authorized to work in the US

Nice To Haves

• Associate or bachelor’s degree in Information Technology or related field (preferred)

Responsibilities

• Monitor computer systems, servers, and networks to ensure smooth operation
• Execute scheduled tasks such as backups, batch jobs, and system updates
• Respond to system alerts, errors, and outages in a timely manner
• Maintain logs of system performance, errors, and activities
• Perform routine hardware and software maintenance
• Assist in troubleshooting technical issues and escalate when necessary
• Assist in resolving support calls escalated by the Service Desk
• Ensure data integrity and system security protocols are followed
• Install and configure basic software and hardware components
• Support IT teams with system upgrades and migrations
• Follow standard operating procedures (SOPs) and compliance guidelines
• Service Now ticket compliancy

Benefits

• competitive compensation and benefits package
• meaningful perks
• flexibility
• a culture that values people, curiosity, and having fun while doing great work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED