Hyundai Warranty Administrator
About The Position
Automotive Warranty Network, Inc. is hiring an experienced Hyundai Warranty Administrator to manage warranty claims for its Hyundai dealership clients. This full-time role focuses on accurate claims processing, manufacturer compliance, dealership support, and warranty accounting. The position requires prior warranty administration experience at a franchised automotive dealer and requires a non-compete agreement. The company describes the role as remote, with the potential to work from home. The administrator will review, book, close, and submit claims for payment; resolve dealer compliance issues using the company’s proprietary CARS application; reconcile payment differences; and maintain clean warranty receivable schedules to support dealer cash flow. The role also involves helping dealerships remain compliant, maintaining manufacturer certifications and current policy-and-procedure knowledge, and identifying training opportunities. Compensation is listed as $45,000–$65,000 per year, with a guaranteed salary during the first 90-day probationary period and commission only thereafter.
Requirements
- Previously held a Warranty Administrator position at a franchised automotive dealer.
- Good working knowledge of DMS software.
- Knowledge of automotive dealership service departments.
- Knowledge of warranty accounting processes.
- Proficiency in reading technician stories and applying appropriate labor codes.
- Certified or trained by at least one manufacturer.
- Ability to motivate others, particularly dealership personnel, to achieve their potential.
Responsibilities
- Review claims for compliance with manufacturer policies and procedures.
- Use the proprietary CARS application to help resolve dealership compliance issues.
- Book warranty claims.
- Close warranty claims.
- Submit claims for payment.
- Account for and clear payment differences.
- Regularly maintain clean warranty receivable schedules to support dealer cash flow.
- Maintain appropriate certifications and knowledge of updated policies and procedures.
- Help dealerships stay compliant with manufacturer policies.
- Demonstrate customer service through accurate claims processing and identify dealership training opportunities.
Benefits
- Free health insurance for the employee.
- Free dental and vision care for the employee.
- 401(k) match of up to 6%.
- Guaranteed salary during the first 90 days of the probationary period.
- Remote work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
