Friends of Falls Church - Hypothermia Coordinator (Sat-Sun, 12am-8am)
About The Position
The Hypothermia Coordinator supports daily operations at the Friends of Falls Church Hypothermia Shelter in Falls Church, Virginia. This seasonal, onsite position provides welcoming, respectful, trauma-informed assistance to adults seeking cold-weather shelter, supports a safe and low-barrier environment, and works with program leadership to address immediate needs and connect participants with available resources. The program operates seasonally from December 1 through April 15. The role is assigned onsite shifts from 4:00 PM–12:00 AM or 12:00 AM–8:00 AM, including scheduled weekends. The position reports to the Hypothermia Case & Program Manager and pays $20 per hour.
Requirements
- Ability to treat individuals experiencing homelessness with dignity, respect, and cultural sensitivity.
- Strong interpersonal communication, teamwork, reliability, and conflict de-escalation skills.
- Ability to follow safety procedures, maintain confidentiality, document activities accurately, and respond calmly to changing situations.
- Basic computer skills and willingness to learn agency documentation systems.
- Availability to work assigned onsite shifts in Falls Church, Virginia, from 4:00 PM–12:00 AM or 12:00 AM–8:00 AM, including scheduled weekends.
- Annual TB test required.
- Ability to sit or stand for extended periods.
- Ability to lift items weighing 10–20 pounds.
Nice To Haves
- Experience in shelter operations, human services, customer service, or other direct-support roles.
- Experience with trauma-informed care, Housing First practices, and homelessness services.
Responsibilities
- Welcome shelter participants, explain shelter procedures, and provide respectful, nonjudgmental support.
- Assist with participant check-in, attendance tracking, bed assignments, and shift documentation as directed.
- Monitor shared spaces and participant well-being, maintain appropriate professional boundaries, and communicate concerns to program leadership.
- Help coordinate access to meals, hygiene supplies, sleeping accommodations, and other basic necessities.
- Support a clean, organized, and safe shelter environment, including shift opening, closing, and handoff responsibilities.
- Apply trauma-informed, Housing First, and low-barrier principles; use verbal de-escalation techniques and seek assistance during crises or conflicts.
- Follow emergency, severe-weather, confidentiality, mandated-reporting, and incident-response procedures, reporting urgent concerns promptly.
- Complete accurate and timely shift notes, incident reports, and participant records in accordance with Shelter House procedures.
- Share relevant updates with incoming staff and collaborate with case management and other team members to connect participants with available services.
- Perform other related duties as assigned by program leadership.
Benefits
- 401K contributions with a 4% employer match
- 13 paid holidays, 2 floating holidays, and the opportunity to take your birthday off
- Four annual team-building events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
