Hy-Chi Cook

Hy-Vee, Inc.•Indianola, IA

About The Position

Hy-Vee is hiring a Hy-Chi Department Cook to prepare hot and cold foods using authentic cooking techniques and keep the department’s hot and cold cases stocked with freshly made products. The role requires care, consistency, and a commitment to food quality and customer service in a fast-paced kitchen. Training is provided, and prior experience is not required. The cook also assists customers at the counter and by phone, maintains kitchen cleanliness and food safety, and supports the department with ordering or reporting supply needs. The position involves frequent standing and walking, repetitive reaching and bending, and work in a kitchen with noise, temperature extremes, and cleaning chemicals and solvents. Safety training is provided.

Requirements

  • High school diploma or equivalent.
  • No prior experience required; training is provided.
  • Commitment to Hy-Vee’s mission and a genuine passion for delivering an outstanding customer experience.
  • Ability to follow detailed written and verbal instructions carefully and consistently.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Clear communication skills and ability to work well as part of a team.
  • Ability to learn and apply proper food safety, sanitation, and kitchen procedures.
  • Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Responsibilities

  • Greet customers with a smile and assist with their needs throughout the store.
  • Prepare woks by cleaning them with water, heating them to the appropriate temperature, and adding oil.
  • Cook soups and meats; prepare vegetables and sauces with spices; and combine ingredients to complete dishes.
  • Place food in hot cases, monitor quantities, and refill them as needed throughout the shift.
  • Stock the cold case with freshly made food and prepare items for the next day after completing the shift.
  • Understand the Hy-Chi kitchen and perform cooking responsibilities accurately and consistently.
  • Check rice as time permits and take customer orders at the Hy-Chi counter when needed.
  • Order products and supplies when necessary or notify the department head of needs.
  • Thoroughly clean the work area at the end of each shift.
  • Answer the phone promptly and provide friendly, helpful customer service.
  • Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks or special projects as needed.
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