Hy-Chi Cook

Hy-Vee, Inc.•Des Moines, IA

About The Position

The Hy-Chi Department Cook prepares a variety of hot and cold foods using authentic cooking techniques and keeps the hot and cold cases stocked with freshly made products throughout the day. The role supports a positive customer experience through consistent food quality, customer service, and teamwork in a fast-paced kitchen. Training is provided, and prior experience is not required. The cook works in the Hy-Chi kitchen, follows food safety and sanitation practices, and complies with Hy-Vee dress code, hygiene standards, and department and company guidelines. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
No prior experience required; training is provided.
Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience.
Ability to follow detailed written and verbal instructions carefully and consistently.
Basic math skills, including addition, subtraction, multiplication, and division.
Clear communication with customers and co-workers and ability to work well as part of a team.
Ability to learn and apply proper food safety, sanitation, and kitchen procedures.

Responsibilities

Greet customers with a smile and assist them with their needs throughout the store.
Prepare woks by cleaning them with water, heating them to the appropriate temperature, and adding oil.
Cook soups and meats; prepare vegetables and sauces with spices; and combine ingredients to complete dishes.
Place food in hot cases, monitor quantities, and refill them as needed throughout the shift.
Fill the cold case with freshly made food and prepare items for the next day after completing the shift.
Understand the Hy-Chi kitchen and perform cooking responsibilities accurately and consistently.
Check rice as time permits and take customer orders at the Hy-Chi counter when needed.
Order products and supplies when necessary or notify the department head of needs.
Clean the work area thoroughly at the end of each shift.
Answer the phone promptly and provide friendly, helpful service to callers.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks or special projects as they arise.