Hy-Chi Department Cook

Hy-Vee, Inc.•Independence, MO

1d•Onsite

About The Position

The Hy-Chi Department Cook prepares a variety of hot and cold foods using cooking techniques, keeps hot and cold cases stocked with freshly made products, and contributes to a positive customer experience. The role involves working in a fast-paced kitchen, maintaining food quality and consistency, and serving customers at the counter and by phone. Training is provided; prior experience is not required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
No prior experience required; training is provided.
Commitment to Hy-Vee's mission and a genuine passion for outstanding customer service.
Ability to follow detailed written and verbal instructions carefully and consistently.
Basic math skills, including addition, subtraction, multiplication, and division.
Clear communication with customers and coworkers and ability to work well as part of a team.
Ability to learn and apply food safety, sanitation, and kitchen procedures.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Provide outstanding customer service by greeting customers and assisting with their needs throughout the store.
Prepare woks by cleaning them with water, heating them to the appropriate temperature, and adding oil.
Cook soups and meats; prepare vegetables and sauces with spices; and combine ingredients to complete dishes.
Place food in hot cases, monitor quantities, and replenish products as needed throughout the shift.
Stock the cold case with freshly made food and prepare items for the next day after completing the shift.
Learn and perform all Hy-Chi kitchen cooking responsibilities accurately and consistently.
Check rice as time permits and take customer orders at the Hy-Chi counter when needed.
Order products and supplies when necessary or notify the department head of needs.
Thoroughly clean the work area at the end of each shift.
Answer the phone promptly and provide helpful, friendly service to callers.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.