Hy-Chi Department Cook

Hy-Vee•Mason City, IA
•Onsite

About The Position

The Hy-Chi Department Cook prepares a variety of hot and cold foods using cooking techniques, keeps hot and cold cases stocked with freshly made products, and supports a positive customer experience. The role involves working in a fast-paced kitchen, following food safety and sanitation procedures, maintaining quality and consistency, and assisting customers and coworkers. Training is provided; no prior experience is required.

Requirements

  • Must be 18 years of age or older.
  • High school diploma or equivalent.
  • No prior experience required; training is provided.
  • Commitment to Hy-Vee's mission and a genuine passion for customer service.
  • Ability to follow detailed written and verbal instructions carefully and consistently.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Clear communication skills and ability to work well as part of a team.
  • Ability to learn and apply proper food safety, sanitation, and kitchen procedures.
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to work around heat and burn hazards from cooking, baking, or grilling equipment.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Greet customers with a smile and assist with their needs throughout the store.
  • Clean and heat woks to the appropriate temperature and add oil for cooking.
  • Cook soups and meats; prepare vegetables and sauces with spices; and combine ingredients to complete dishes.
  • Place food in hot cases, monitor quantities, and refill as needed throughout the shift.
  • Fill the cold case with freshly made food and prepare items for the following day after completing the shift.
  • Understand and perform Hy-Chi kitchen cooking responsibilities accurately and consistently.
  • Check rice as time permits and take customer orders at the Hy-Chi counter when needed.
  • Order products and supplies when necessary or notify the department head of needs.
  • Thoroughly clean the work area at the end of each shift.
  • Answer the phone promptly and provide friendly, helpful service to callers.
  • Follow the dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks or special projects as needed.
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