Hy-Chi Department Cook

Hy-Vee, Inc.•Mason City, IA

About The Position

The Hy-Chi Department Cook prepares a variety of hot and cold foods using cooking techniques, keeps hot and cold cases stocked with freshly made products, and helps provide a positive customer experience. The role involves working in a fast-paced kitchen and maintaining food quality, consistency, and freshness throughout the shift. Training is provided, and prior experience is not required. The cook also assists customers in the store and at the Hy-Chi counter, responds to phone inquiries, orders supplies or informs the department head of needs, and follows food safety, sanitation, hygiene, dress code, and company procedures. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be 18 or older.
High school diploma or equivalent.
No prior experience is required; training is provided.
Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience.
Ability to carefully and consistently follow detailed written and verbal instructions.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to communicate clearly with customers and co-workers and work well as part of a team.
Ability to learn and apply proper food safety, sanitation, and kitchen procedures.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen.

Responsibilities

Greet customers with a smile and assist them with their needs throughout the store.
Prepare woks by cleaning them with water, heating them to the appropriate temperature, and adding oil.
Cook soups and meats, prepare vegetables and sauces with spices, and combine ingredients to complete dishes.
Place food in hot cases, monitor quantities, and refill them as needed throughout the shift.
Fill the cold case with freshly made food and prepare items for the next day after completing the shift.
Understand the Hy-Chi kitchen and perform cooking responsibilities accurately and consistently.
Check rice when time permits and take customer orders at the Hy-Chi counter when needed.
Order products and supplies when necessary or notify the department head of needs.
Thoroughly clean the work area at the end of each shift.
Answer the phone promptly and provide friendly, helpful service to callers.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks or special projects as they arise.