Hy-Chi Cook

Hy-Vee•Marion, IA

About The Position

The Hy-Chi Department Cook prepares a variety of hot and cold foods using cooking techniques, keeps hot and cold cases stocked with freshly made products, and helps provide a positive customer experience. The role requires attention to food quality, consistency, customer service, and following kitchen and company procedures. Training is provided, and no prior experience is required.

Requirements

  • High school diploma or equivalent.
  • No prior experience required; training is provided.
  • Commitment to Hy-Vee's mission and a genuine passion for customer service.
  • Ability to follow detailed written and verbal instructions.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Clear communication skills and ability to work well as part of a team.
  • Ability to learn and apply food safety, sanitation, and kitchen procedures.

Responsibilities

  • Greet customers, provide outstanding service, and assist with their needs.
  • Clean and heat woks to the appropriate temperature and add oil for cooking.
  • Cook soups and meats, prepare vegetables and sauces with spices, and combine ingredients to complete dishes.
  • Place food in hot cases, monitor quantities, and refill as necessary.
  • Fill the cold case with freshly made food and prepare items for the next day.
  • Understand the Hy-Chi kitchen and perform cooking responsibilities accurately and consistently.
  • Check rice as time permits and take customer orders at the Hy-Chi counter when needed.
  • Order products and supplies when necessary or notify the department head of needs.
  • Thoroughly clean the work area at the end of each shift.
  • Answer the phone promptly and provide helpful service to customers who call.
  • Follow the dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks or special projects as needed.
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