Hy Chi Cook

Hy-Vee, Inc.•Norfolk, NE

About The Position

The Hy-Chi Department Cook prepares a variety of hot and cold foods using cooking techniques, keeps hot and cold cases stocked with freshly made products, and helps deliver a positive customer experience. The role involves working in a fast-paced kitchen, maintaining food quality and consistency, and supporting customers and coworkers. The cook prepares woks, soups, meats, vegetables, sauces, and complete dishes; monitors and replenishes food displays; prepares cold-case items and food for the following day; and performs other Hy-Chi kitchen duties. The position also includes customer service, taking orders, checking rice, ordering or reporting supply needs, answering calls, cleaning, following hygiene and safety standards, and assisting with other tasks as needed. Training is provided, and prior experience is not required.

Requirements

High school diploma or equivalent.
No prior experience is required; training is provided.
Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience.
Ability to follow detailed written and verbal instructions carefully and consistently.
Basic math skills, including addition, subtraction, multiplication, and division.
Clear communication with customers and coworkers and ability to work as part of a team.
Ability to learn and apply proper food safety, sanitation, and kitchen procedures.

Responsibilities

Greet customers with a smile and assist them with their needs throughout the store.
Clean woks with water, heat them to the appropriate temperature, and add oil for cooking.
Cook soups and meats, prepare vegetables and sauces with spices, and combine ingredients to complete dishes.
Place food in hot cases, monitor quantities, and refill as needed during the shift.
Stock the cold case with freshly made food and prepare items for the next day after completing the shift.
Understand the Hy-Chi kitchen and perform cooking responsibilities accurately and consistently.
Check rice as time permits and take customer orders at the Hy-Chi counter when needed.
Order products and supplies when necessary or notify the department head of supply needs.
Thoroughly clean the work area at the end of each shift.
Answer the phone promptly and provide helpful service to callers.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.