HVAC Technician - Level 1
About The Position
The HVAC Technician 1 provides professional, customer-focused service while delivering, installing, and supporting portable HVAC rental equipment. The role demonstrates safe and effective equipment use, operation, troubleshooting, and repair, and trains authorized operators or customers on safe equipment use. The technician works primarily in the shop to keep it organized, clean, and safe; learns to check in, clean, and prepare equipment for rental; and supports other technicians on large jobs. The position also participates in rotating emergency service coverage, including evenings and weekends.
Requirements
- 1–2 years of experience in a service-related role interacting with customers.
- Basic math skills.
- Mechanical aptitude.
- Valid driver's license and a clean driving record free from points.
- Must be at least 21 years old.
- Ability to work some after-hours and weekend hours during peak times.
Responsibilities
- Communicate professionally with customers, managers, and sales engineers to schedule deliveries, pickups, and service calls.
- Deliver and install rented HVAC equipment and train authorized operators or customers in its safe use.
- Direct customers to sign the appropriate paperwork and track equipment serial numbers.
- Troubleshoot the operation, function, specifications, capabilities, and controls of rental equipment.
- Operate company vehicles safely and follow company safety policies.
- Clean and test returned equipment to ensure its operation and appearance meet standards.
- Complete paperwork for deliveries, pickups, and service calls.
- Install flexible gas hose for propane and natural gas applications.
- Follow proper and safe procedures when checking gas connections.
- Work with managers and sales engineers to maintain accurate records and tracking of in-stock and rented equipment.
- Keep the shop organized, clean, and safe; learn to check in, clean, and prepare equipment for rental.
- Provide rotating on-call emergency service response, including evenings and weekends.
Benefits
- Health, dental, and vision plans.
- 401(k) match.
- Volunteer time off.
- Short-term and long-term disability.
- Accident, life, and travel insurance.
- Flexible spending.
- Tuition reimbursement options.
- Employee Assistance Program (EAP).
- Length of Service Awards.
- 12–25 vacation days, depending on years of service.
- 5 sick days.
- 6 holidays.
- 2 half-day holidays.
- 2 floating holidays.
- 1 inclusion day.
- 1 volunteer day.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
