About The Position

The HVAC Technician II performs skilled mechanical maintenance, inspection, repair, installation, and alteration of heating, ventilation, air conditioning, and refrigeration systems and related equipment across Dollywood Company properties. Work is carried out consistently with the company’s mission, values, operating philosophies, and standards. The role includes inspecting, troubleshooting, maintaining, repairing, and installing HVAC and refrigeration systems, commercial kitchen equipment, and related mechanical and electrical components. The technician uses trade tools and equipment, maintains equipment and inventories, keeps records of work, and communicates and collaborates with guests, vendors, employees, and cross-functional teams. The position requires working safely and independently, adapting to changing priorities, and maintaining flexibility for assigned schedules, including overtime, evenings, weekends, and holidays.

Requirements

  • High school diploma or equivalent.
  • At least 18 years old.
  • Certified HVAC Technician.
  • At least two years of documentable HVAC journeyman-level operation, maintenance, and repair experience in the HVAC and refrigeration trade.
  • Valid driver’s license, proof of auto liability insurance, and an acceptable motor vehicle driving record.
  • Ability to safely operate company vehicles according to company policy.
  • Ability to work assigned schedules with flexibility, including required overtime, evenings, weekends, and holidays.
  • Ability to work independently with limited supervision and guidance, prioritize work, and complete assignments on time.
  • Effective communication, problem-solving, conflict-management, interpersonal, and collaboration skills.
  • Ability to use hand tools, power tools, and equipment such as an air compressor, skill saw, electric drill, impact wrench, hand wrenches, and shovel.
  • Ability to use hydraulic and pneumatic schematics and mechanical blueprints, and understand machine prints, dimensions, tolerances, mechanical assemblies, and related terminology.
  • Ability to perform arithmetic using whole numbers, fractions, decimals, and metric units, and to compute rate, ratio, and percent and interpret spreadsheets.
  • Ability to endure approved exposure levels to chemicals found in cleaning solvents, adhesives, paints, and lubricants.
  • Ability to be clean-shaven to properly use a respirator.
  • Employment offers are contingent upon satisfactory completion of background screening, including criminal history and motor vehicle record checks.

Responsibilities

  • Inspect, repair, modify, and install HVAC and refrigeration equipment and associated components, including compressors, chillers, cooling towers, pumps, valves, and forced-air units.
  • Inspect, troubleshoot, and repair commercial kitchen equipment.
  • Perform preventive maintenance on refrigeration units, heating and ventilation units, boilers, and gas- and electrically operated air conditioning equipment; make adjustments and repairs and service evaporative coolers.
  • Repair or replace defective equipment parts and controls, including thermostats, switches, fan controls, damper motors, relays, filters, belts, compressors, heat exchangers, pressure controls, safety valves, and automatic gas valves.
  • Operate and maintain hand tools, power tools, welding torches, vacuum pumps, test equipment, and motor vehicles; maintain parts and tool inventory.
  • Repair and rebuild semi-hermetic reciprocating compressors and compressors for centrifugal refrigeration machines.
  • Perform electrical maintenance on HVAC equipment, components, timers, motors, and wiring systems; connect motors to control panels.
  • Lubricate and pack motors, pumps, fans, and other heating, ventilation, refrigeration, and air-conditioning equipment.
  • Install and calibrate systems; install copper tubing; repair pipes and tubing; test joints; insulate refrigeration and air-conditioning pipes; flush boilers; descale tubing; and rebuild safety valves and water pumps.
  • Install, rebuild, replace, or repair fans, motors, thermostats, fuses, filters, bearings, valves, controls, gaskets, and other equipment as needed.
  • Maintain records of time, labor, and materials, log tasks performed, and write reports as required.
  • Communicate effectively and work collaboratively with guests, vendors, employees, and cross-functional teams while supporting a safe and welcoming environment.
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