HVAC Service Sales Manager

Carrier•Phoenix, AZ

7d•$117,500 - $234,500

About The Position

Carrier Global Corporation is seeking a Service Sales Manager to lead a sales team focused on growing its commercial HVAC (CHVAC) lifecycle solutions offerings across Arizona and New Mexico. The role contributes to the growth of Carrier Service and supports the company’s position as a leader in intelligent climate and energy solutions. It is suited to a hands-on leader who enjoys teaching, motivating, and driving results. The manager leads a customer-centric consultative sales team and drives sustainable growth in orders, revenue, and profitability across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other strategic service offerings. The role emphasizes aligning operating and capital expenditure solutions with customer objectives, managing sales execution and territories, expanding recurring revenue, commercializing innovative solutions, and developing sales professionals. The manager collaborates across operations, engineering, service delivery, finance, and leadership to deliver on customer commitments.

Requirements

At least 5 years of progressive sales, business development, account management, or sales leadership experience in HVAC, building systems, mechanical services, controls, or energy services.
At least 2 years of experience leading, coaching, and developing sales teams.
High school diploma or GED.

Nice To Haves

Bachelor’s degree in Business, Engineering, Mechanical Systems, Construction Management, or a related discipline.
Deep understanding of HVAC asset lifecycle management, including maintenance strategies, capital planning, modernization, equipment replacement, controls optimization, energy management, and digital service solutions.
Strong financial and business acumen, including ROI and lifecycle cost analysis, Total Cost of Ownership (TCO), budgeting, forecasting, profitability management, and business case development.
Demonstrated ability to attract, develop, retain, and promote sales talent through coaching, succession planning, and employee development programs aligned with Experience, Exposure, and Education (3E's).
Working knowledge of Microsoft Office (Excel, Word, and PowerPoint) and CRM.

Responsibilities

Lead and inspire a high-performing, customer-centric consultative sales team focused on optimizing customers’ building-asset performance, reliability, sustainability, and lifecycle value.
Deliver financial objectives and sustainable growth in orders, revenue, and profitability across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other strategic service offerings.
Build a sales culture that aligns Op-Ex and Cap-Ex solutions with customer business objectives and measurable outcomes.
Coach, mentor, and motivate sales professionals through a disciplined consultative selling process, from identifying opportunities through closing them.
Remove organizational obstacles and proactively support the sales team to accelerate opportunities, improve win rates, and increase sales productivity.
Execute a Management Operating System covering territory and account planning, pipeline management, opportunity reviews, forecasting, activity management, and customer engagement.
Optimize sales coverage and resource deployment to improve market penetration, customer engagement, and strategic account development across assigned territories and vertical markets.
Expand and retain recurring revenue through installed-base management, customer retention, service agreement growth, and lifecycle-based sales strategies.
Champion adoption and commercialization of digitally enabled services, healthy-building offerings, sustainability initiatives, energy-optimization programs, and emerging technologies.
Build partnerships with operations, engineering, service delivery, finance, and leadership teams to support seamless customer experiences and successful delivery of commitments.
Conduct coaching and development sessions, provide timely feedback and sales strategy guidance, and offer professional development opportunities.
Balance strategic leadership with day-to-day execution while focusing on customer success, employee development, operational excellence, and profitable growth.