HVAC Senior Technician - Dollywood Theme Park - Full Time Year Round

All Career•Pigeon Forge, TN

22d

About The Position

The HVAC Senior Technician assists with overseeing day-to-day operations and distributing work for the represented craft within the facilities maintenance team. The role supports the Dollywood Company and Facilities Maintenance in maintaining park infrastructure and ensuring compliance with applicable state and federal regulations, company policies, procedures, codes, and standards. The technician helps lead, guide, and train other craftsmen; plans work and identifies the materials and resources needed to complete work orders; prepares written reports and material requests; and oversees material inventory. The position also supports daily assignments, communicates work-order status and crew-related situations to internal hosts and management, monitors work quality and completion, and assists with infrastructure tracking and winter work projects. The role installs, modifies, troubleshoots, and repairs HVAC and refrigeration systems, major appliances, food-service equipment, duct systems, and natural-gas systems. It includes calculating electrical loads, sizing systems, designing and installing HVAC systems for new buildings and attractions, performing equipment takeoffs from blueprints and schematics, documenting repairs, and maintaining refrigerant-use logs. The technician independently maintains, repairs, and replaces complex mechanical, electrical, plumbing, and food-service equipment in a fast-paced environment. Employment is full time, year round. The position may require overtime, evenings, weekends, and holidays, and work in varying weather conditions and at heights. Offers are contingent on satisfactory completion of background screening, including criminal-history and motor-vehicle-record checks. Management reserves the right to change or add duties.

Requirements

High school diploma or equivalent.
At least 18 years old.
At least four years of craft-level experience with demonstrated servant-leadership skills, including motivating, coaching, counseling, and providing positive feedback.
At least eight years of documentable HVAC journeyman-level operation, maintenance, and repair experience in the HVAC and refrigeration trade.
Certified HVAC Technician.
Basic computer skills, including working knowledge of Microsoft applications.
Knowledge of applicable codes, standards, regulations, and park building requirements.
Ability to obtain state certifications and licensing within one year of employment.
Valid driver's license, proof of auto liability insurance, and an acceptable motor vehicle driving record.
Ability to safely operate company vehicles according to company policy.
Ability to work assigned schedules, including required overtime, evenings, weekends, and holidays.
Effective communication, problem-solving, conflict-management, and interpersonal skills; ability to communicate with guests and hosts using approved methods.
Ability to prioritize and complete assignments on time, remain self-motivated and disciplined, maintain confidentiality, adapt to changing priorities, and attend work dependably.
Ability to comprehend instructions and retain information, think critically, solve problems, and communicate effectively.
Ability to use hand tools, power tools, and equipment such as an air compressor, skill saw, electric drill, impact wrench, hand wrenches, and shovel.
Ability to perform arithmetic using whole numbers, fractions, and decimals; use metric units; compute rates, ratios, and percentages; and interpret spreadsheets.
Ability to use hydraulic and pneumatic schematics and mechanical blueprints, understand machine prints with dimensions and tolerances, and read mechanical assemblies and related terminology.
Ability to be clean-shaven to properly use a respirator.
Ability to meet the physical and environmental demands of the position, including lifting and carrying up to 50 pounds regularly and occasionally up to 100 pounds; prolonged sitting, standing, or walking; repetitive movements; working in temperatures from 0 to 110 degrees and varying weather; balancing, stooping, kneeling, crawling, crouching, and working in confined spaces; working at heights up to and exceeding 150 feet; and exposure within approved limits to chemicals in cleaning solvents, adhesives, paints, and lubricants.
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities may be evaluated individually.
Satisfactory completion of background screening, including criminal-history and motor-vehicle-record checks.

Responsibilities

Assist supervisors and managers with leading, guiding, and training craftsmen in the represented trade, ensuring procedures and techniques are followed.
Plan jobs, identify required materials and resources, and support production of work orders and requests.
Prepare written reports and material requests.
Oversee, maintain, and organize material inventory.
Assist with daily tasks and assignments and communicate work-order status and crew-related situations to internal hosts and management.
Monitor quality, completion, and accountability for the represented Facilities Maintenance team.
Ensure work conforms to applicable rules, regulations, and codes.
Assist with tracking park infrastructure and winter work projects.
Install, modify, troubleshoot, and repair HVAC and refrigeration systems and major appliances.
Calculate electrical loads and size systems.
Inspect, troubleshoot, and repair food-service equipment.
Install duct systems and design and install HVAC systems in new construction buildings and attractions.
Perform equipment or material takeoffs from blueprints and schematics.
Design and install natural-gas systems in compliance with applicable codes.
Document repairs and maintain a refrigerant-usage log.
Independently maintain, repair, and replace complex mechanical, electrical, plumbing, and food-service equipment.
Comply with OSHA regulations, applicable laws and regulations, and industry standards.
Attend technical training courses in specialized HVAC, mechanical, plumbing, electrical, and food-service equipment as needed.
Safely operate company vehicles in accordance with company policy.
Communicate effectively and collaborate with cross-functional teams to plan and deliver projects.
Perform duties consistent with creating a safe and secure environment for hosts and guests.