HVAC Senior Technician - Dollywood Theme Park - Full Time Year Round

The Dollywood Company•Pigeon Forge, TN

23d•Onsite

About The Position

The HVAC Senior Technician assists with overseeing day-to-day operations and job distribution for the HVAC trade within the facilities maintenance team. The role supports the Dollywood Company and Facilities Maintenance in maintaining park infrastructure and ensuring compliance with applicable state and federal regulations, company policies, procedures, and industry standards. The technician helps lead, guide, and train other craftsmen; plans jobs and obtains necessary materials and resources; prepares reports and material requests; oversees inventory; coordinates daily assignments and work-order updates; and monitors work quality, completion, and accountability. The role also supports infrastructure tracking and winter projects. Technical work includes installing, modifying, troubleshooting, and repairing HVAC and refrigeration systems, major appliances, and food-service equipment; calculating electrical loads and sizing systems; installing ductwork; designing and installing HVAC systems for new buildings and attractions; conducting material takeoffs from blueprints and schematics; and designing and installing natural-gas systems in accordance with applicable codes. The technician documents repairs and refrigerant usage and independently maintains, repairs, and replaces complex mechanical, electrical, plumbing, and food-service equipment in a fast-paced environment. The position requires compliance with OSHA requirements and applicable laws, regulations, codes, and standards. The technician must be able to attend specialized technical training and gain applicable state certifications and licensing within one year of employment. Work may involve overtime, evenings, weekends, holidays, varied weather and temperatures, confined spaces, heights, and physical tasks such as lifting and repetitive movement. The role is full-time, year-round. Employment offers are contingent on satisfactory background screening, including criminal-history and motor-vehicle-record checks.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Minimum of four years of craft-level experience with demonstrated servant-leadership skills, including motivating, coaching, counseling, and providing positive feedback.
At least eight years of documentable HVAC journeyman-level operation, maintenance, and repair experience in the HVAC and refrigeration trade.
Certified HVAC Technician.
Basic computer skills, including working knowledge of Microsoft applications.
Knowledge of applicable codes, standards, regulations, and park building requirements.
Valid driver's license, proof of auto liability insurance, and an acceptable motor vehicle driving record.
Ability to gain state certifications and licensing within one year of employment.
Ability to safely operate company vehicles according to company policy.
Ability to prioritize and complete assignments in a timely manner, work productively in a fast-paced environment, and maintain dependable attendance and flexibility for assigned schedules, including required overtime, evenings, weekends, and holidays.
Effective communication, problem-solving, conflict-management, and interpersonal skills, including the ability to communicate with guests and hosts using approved methods.
Ability to collaborate with cross-functional teams, adapt to changing priorities, comprehend instructions, and retain information.
Ability to use hand tools, power tools, and equipment such as an air compressor, skill saw, electric drill, impact wrench, hand wrenches, and shovel.
Ability to perform basic arithmetic and metric-system calculations, compute rates, ratios, and percentages, and draw and interpret spreadsheets.
Ability to use hydraulic and pneumatic schematics and mechanical blueprints for maintenance and troubleshooting; understand machine prints, dimensions, tolerances, mechanical assemblies, and associated terminology.
Ability to be clean-shaven to properly use a respirator.
Ability to lift, carry, push, and/or pull up to 50 pounds frequently or occasionally heavier loads up to 100 pounds; work at heights up to and exceeding 150 feet; work in confined spaces; and balance, stoop, kneel, crawl, and crouch.
Ability to perform intermittent to prolonged sitting, standing, and walking during shifts of up to 13 hours, and repetitive movements throughout a shift.
Ability to work in varying weather conditions and endure temperatures from 0 to 110 degrees and approved exposure levels to chemicals found in cleaning solvents, adhesives, paints, and lubricants.
Employment offer is contingent upon satisfactory background screening, including criminal-history and motor-vehicle-record checks.

Nice To Haves

Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Responsibilities

Assist supervisors and managers with leading, guiding, and training other craftsmen in the trade, ensuring applicable procedures and techniques are followed.
Scope jobs and develop plans to obtain materials and resources needed to complete work orders and requests.
Prepare written reports and material requests.
Oversee, maintain, and organize material inventory.
Assist with daily tasks and assignments and communicate work-order status and crew-related situations to internal hosts and management.
Monitor quality, completion, and accountability for the represented Facilities Maintenance team.
Ensure work conforms to applicable rules, regulations, and codes.
Assist with tracking park infrastructure and winter work projects.
Install, modify, troubleshoot, and repair HVAC and refrigeration systems and major appliances.
Calculate electrical loads and size systems.
Inspect, troubleshoot, and repair food-service equipment.
Install duct systems.
Design and install HVAC systems in new-construction buildings and attractions.
Complete equipment or material takeoffs from blueprints and schematics.
Design and install natural-gas systems in compliance with applicable codes.
Document repairs and maintain refrigerant-usage logs.
Independently maintain, repair, and replace complex mechanical, electrical, plumbing, and food-service equipment.
Comply with OSHA regulations, applicable federal, state, and local laws and regulations, and industry standards.
Attend technical training courses in specialized HVAC, mechanical, plumbing, electrical, and food-service equipment as needed.
Gain applicable state certifications and licensing within one year of employment.
Operate company vehicles safely in accordance with company policy.