HVAC/R Service Technician

Laconia Refrigeration•South Portland, ME

About The Position

Laconia Refrigeration & New England Mechanical are family-owned commercial HVAC and refrigeration companies serving customers throughout New Hampshire, Maine, Vermont, and Massachusetts. The companies have more than 50 years of experience and are seeking an experienced HVAC/R Service Technician to install, maintain, diagnose, and repair HVAC/R systems. The position is based in Maine, involves statewide travel, and is dispatched from home. The technician should have at least two years of hands-on experience, be able to complete repairs independently, and provide professional customer service. The role also involves supporting and training other technicians and participating in a rotating on-call schedule from Friday at 8:00 a.m. through the following Friday at 8:00 a.m. Travel throughout New England is required, with occasional overnight stays at company expense. This is full-time W-2 employment with salary depending on experience. The company describes a supportive, family-oriented work environment and provides a company vehicle, specialty equipment, office support, factory training, and opportunities for professional advancement.

Requirements

  • At least 2 years of hands-on HVAC/R experience.
  • EPA Section 608 Universal Certification.
  • Ability to independently diagnose problems and complete HVAC/R repairs.
  • Knowledge of applicable state and local codes and current industry standards.
  • Must provide standard HVAC/R hand tools and commonly used personal power tools.
  • Ability to work on ladders, roofs, lifts, in basements, attics, crawl spaces, and other confined or outdoor environments.
  • Ability to frequently lift up to 50 pounds and occasionally lift tools, equipment, or components weighing 75–100 pounds.
  • Valid driver's license and driving record that meets company insurance requirements.
  • Completion of job-related background and motor-vehicle-record checks, where permitted by applicable law.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Inspect, diagnose, repair, install, and maintain HVAC and refrigeration systems.
  • Service rooftop units, walk-in coolers and freezers, refrigerated cases, and ice machines.
  • Perform preventive maintenance, system cleaning, filter replacement, coil washing, performance inspections, and calibration.
  • Troubleshoot mechanical and electrical issues and complete repairs with minimal supervision.
  • Train and provide technical support to other technicians.
  • Record labor, materials, job details, and customer approvals using ServiceTitan and company-provided tablets.
  • Communicate with dispatchers and office staff about job status, documentation, and service needs.
  • Follow company safety procedures, including PPE and fall-protection requirements.
  • Maintain the assigned company vehicle and uphold a professional appearance and attitude.
  • Participate in the rotating on-call schedule from Friday at 8:00 a.m. through the following Friday at 8:00 a.m.
  • Travel throughout New England, including occasional overnight stays.

Benefits

  • Holidays and PTO, with terms open for discussion and negotiation.
  • Affordable health insurance with two plans to choose from.
  • SIMPLE IRA retirement plan with a 3% employer match.
  • Affordable dental insurance options.
  • May be eligible for discretionary performance bonuses.
  • Fully stocked, clean company vehicle that technicians may take home.
  • Paid travel time beginning when dispatched from home.
  • Company-provided specialty equipment, including evacuation machines, scales, and leak detectors.
  • Complete uniform package, including shirts, sweatshirts, hats, and a Carhartt coat.
  • Annual $100 boot allowance.
  • Company-paid expenses for approved overnight travel.
  • Factory training and opportunities for professional advancement.
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