HVAC/R Service Technician

Laconia Refrigeration•Laconia, NH

20h

About The Position

Laconia Refrigeration & New England Mechanical are family-owned commercial HVAC and refrigeration companies serving customers throughout New Hampshire, Maine, Vermont, and Massachusetts. The companies have more than 50 years of experience and are seeking an experienced HVAC/R Service Technician to install, maintain, diagnose, and repair HVAC/R systems. The role requires at least two years of hands-on experience, the ability to complete repairs independently, and a commitment to professional customer service. The technician also supports the development of other technicians and participates in a rotating on-call schedule. This is a full-time, W-2 position based in New Hampshire, with statewide dispatch from home and travel throughout New England. Occasional overnight stays are required, with approved travel expenses covered by the company. Compensation is salary-based and depends on experience.

Requirements

Minimum of 2 years of hands-on HVAC/R experience.
EPA Section 608 Universal Certification.
New Hampshire Gas Service Technician license when performing applicable gas work in New Hampshire.
Ability to independently diagnose problems and complete HVAC/R repairs.
Knowledge of applicable state and local codes and current industry standards.
Provide standard HVAC/R hand tools and commonly used personal power tools.
Ability to work on ladders, roofs, lifts, in basements, attics, crawl spaces, and other confined or outdoor environments.
Ability to frequently lift up to 50 pounds and occasionally lift heavier tools, equipment, or components weighing 75–100 pounds.
Valid driver's license and driving record that meets company insurance requirements.
Completion of job-related background and motor-vehicle-record checks, where permitted by applicable law, is a condition of employment.

Nice To Haves

High school diploma or equivalent.
For qualified technicians from another state, documented accumulated hours may be used toward obtaining the required New Hampshire certification.

Responsibilities

Inspect, diagnose, repair, install, and maintain HVAC and refrigeration systems.
Service rooftop units, walk-in coolers and freezers, refrigerated cases, and ice machines.
Perform preventive maintenance, system cleaning, filter replacement, coil washing, performance inspections, and calibration.
Troubleshoot mechanical and electrical issues and complete repairs with minimal supervision.
Train and provide technical support to other technicians.
Record labor, materials, job details, and customer approvals using ServiceTitan and company-provided tablets.
Communicate with dispatchers and office staff about job status, documentation, and service needs.
Follow company safety procedures, including PPE and fall-protection requirements.
Maintain the assigned company vehicle and uphold a professional appearance and attitude.
Participate in the rotating on-call schedule from Friday at 8:00 a.m. through the following Friday at 8:00 a.m.
Travel throughout New England, including occasional overnight stays.

Benefits

Holidays and PTO, with arrangements open for negotiation.
Affordable health insurance with two plans to choose from.
SIMPLE IRA retirement plan with a 3% employer match.
Affordable dental insurance options.
Potential eligibility for discretionary performance bonuses.
Fully stocked, clean company vehicle that technicians may take home.
Paid travel time beginning when dispatched from home.
Company-provided specialty equipment, including evacuation machines, scales, and leak detectors.
Complete uniform package, including shirts, sweatshirts, hats, and a Carhartt coat.
Annual $100 boot allowance.
Company-paid expenses for approved overnight travel.
Factory training and opportunities for professional advancement.