HVAC Market Manager

MCS RESI LLC•Lansing, IL

About The Position

The HVAC & Refrigeration Market Manager leads and expands the company’s commercial HVAC and refrigeration division in the assigned market. The role combines operational management, technical oversight, and business development to drive revenue growth, increase market share, and enhance client satisfaction. The Market Manager ensures that commercial projects and service contracts are delivered safely, efficiently, and profitably while building a strong technical team and maintaining high standards of quality, performance, and customer service. The position involves work in both normal office and field/site environments. It may require occasional evening or weekend work and on-call telephone availability for emergencies. The employee may need to stand, move, use hands and arms, and lift up to 50 pounds at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Valid driver’s license.
  • Technical and operational expertise in HVAC and refrigeration.
  • Excellent written, verbal, and interpersonal skills.
  • Ability to work after hours, on weekends, and on public holidays with short or no notice.
  • Business development and client relationship management skills.
  • Basic computer skills for cell phone communication and documentation.
  • Experience in maintenance, repairs, and replacement.
  • Demonstrated success managing multiple projects and service accounts simultaneously.
  • Strong technical knowledge of HVAC and refrigeration systems, equipment, and controls.
  • High school diploma or equivalent work experience in a similar environment.

Nice To Haves

  • At least 7 years of experience in the HVAC and refrigeration industry.
  • At least 3 years of experience in management or leadership.

Responsibilities

  • Oversee HVAC and refrigeration projects, installations, and service contracts from planning through completion.
  • Ensure compliance with industry codes, safety standards, and manufacturer requirements.
  • Manage scheduling, staffing, and resource allocation to meet deadlines and client expectations.
  • Monitor financial performance, productivity, and operational efficiency across projects.
  • Drive revenue, profitability, and market growth in the HVAC and refrigeration division.
  • Build and maintain relationships with general contractors, developers, property managers, and key clients.
  • Recruit, train, and mentor project managers, service technicians, and field supervisors.
  • Provide ongoing coaching and leadership development to support high-performing teams.
  • Perform other duties as required to support business needs.
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