HVAC Maintenance Tech
About The Position
Cranney Home Services is seeking a motivated HVAC Maintenance Technician to perform maintenance and service on residential home comfort systems. The role involves diagnosing and addressing HVAC concerns, identifying comfort issues, and recommending solutions while communicating clearly and professionally with homeowners. Technicians work independently on service calls and collaborate with other HVAC Technicians. The position focuses exclusively on residential service, not commercial work. Success is measured by performance goals, professionalism, reliability, customer service, teamwork, and safety.
Requirements
- Graduate of a licensed HVAC training program.
- EPA Certification required.
- Previous HVAC experience required.
- Ability to run service calls independently.
- Basic electrical knowledge, including low-voltage systems.
- Basic knowledge of A/C and furnace components.
- Comfort using basic hand tools and identifying HVAC parts and components.
- Strong attention to detail and ability to maintain accurate, thorough service notes.
- Excellent communication and customer service skills.
- Tablet proficiency and comfort using technology in the field.
- Willingness to learn and continuously develop technical skills and knowledge.
- Motivated, dependable, customer-focused, professional, and reliable, with a commitment to high standards, teamwork, and safety.
Nice To Haves
- 1+ year of HVAC installation experience preferred.
Responsibilities
- Perform HVAC maintenance and service on residential home comfort systems.
- Communicate recommended services to homeowners and explain what is needed and why.
- Ask thoughtful questions and listen to homeowners’ needs and concerns.
- Identify comfort issues and recommend high-quality solutions.
- Use technical, troubleshooting, and critical-thinking skills to diagnose and address HVAC concerns.
- Maintain a safety-first mindset while working and driving.
- Collaborate with other HVAC Technicians and learn from their knowledge and experience.
- Maintain accurate and detailed service notes and invoices.
- Provide professional, courteous, and exceptional customer service on every call.
- Run service calls independently.
- Meet a 26% conversion rate goal and achieve 15% or more efficient total sold hours.
Benefits
- Healthcare for you and your family
- Dental insurance
- 100% paid vision insurance
- Company-paid life insurance
- Wellness reimbursement
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Short-term and long-term disability
- Fidelity 401(k) with 4% company match
- Employee referral bonus
- Paid time off (PTO) and sick time
- All major holidays off
- Company-provided uniforms
- Company-provided smartphone and tablet
- Well-stocked company truck
- Dispatch from home
- Supportive, close-knit team environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
