HVAC Lead Service Technician

SWAN LovelandLoveland, CO
$150,000 - $200,000Onsite

About The Position

We are looking for a HVAC Lead Service Technician who combines strong technical expertise with a consultative approach to customer service. This is an opportunity to work for a growing residential HVAC company that invests in its people, rewards performance, and provides a clear path for career advancement. Our top technicians don't just fix equipment—they build trust, solve problems, and help homeowners improve their comfort, safety, energy efficiency, and peace of mind.

Requirements

  • 3 - 5+ years of residential HVAC service experience.
  • Strong diagnostic and troubleshooting abilities.
  • Proven ability to communicate effectively with homeowners.
  • Confidence presenting solutions and recommendations.
  • A customer-first mindset with a passion for helping people.
  • EPA Certification required.
  • Valid driver's license with a clean driving record.
  • Self-motivated, goal-oriented, and driven to succeed.

Responsibilities

  • Diagnose, repair, and maintain residential heating and cooling systems.
  • Perform thorough inspections and identify opportunities to improve system performance.
  • Provide homeowners with clear explanations of findings and recommendations.
  • Ensure every service call is completed with professionalism, quality, and attention to detail.
  • Educate homeowners on repair options, system upgrades, indoor air quality solutions, and maintenance plans.
  • Present solutions that genuinely fit the customer's needs and budget.
  • Build lasting customer relationships through honesty, expertise, and outstanding service.
  • Generate replacement opportunities and referrals through exceptional customer experiences.

Benefits

  • Competitive base pay with commissions for high earning potential
  • Company vehicle, tools, and uniforms.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Company paid life insurance
  • Paid time off and holidays
  • Company cookouts and team events
  • Ongoing training and career advancement opportunities
  • Competitive hourly pay
  • Uncapped performance incentives
  • Bonus opportunities for memberships, accessories, and replacement leads
  • Ongoing technical and sales training
  • Leadership development programs
  • Clear advancement paths within a growing company
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