HVAC Lead Service Technician

Daikin Applied Americas•Lubbock, TX

11d•$35 - $57•Onsite

About The Position

Daikin Applied, a leader in HVAC solutions and recognized by Forbes as one of America's Best-In-State Employers 2025, is seeking a full-time HVAC Lead Service Technician. This role involves diagnosing, repairing, and performing preventative maintenance on commercial and industrial HVAC equipment, including large and small rooftop units, split systems, chillers, and boilers. Responsibilities will expand with experience and demonstrated ability. The position is based in Lubbock and Amarillo, TX, and is an onsite role.

Requirements

5+ years related experience with increasing responsibility; or 7+ related experience; or equivalent combination of education and experience
High School Diploma or GED
Technical school with HVAC certificate or equivalent combination of education and experience
Valid Driver’s License and acceptable driving record
Rotational Emergency Call Support as required
Required license(s) and/or training card as required by local law district
EPA approved Universal Technician Certification required, as necessary

Nice To Haves

Commercial HVAC Industry Experience
Previous experience in mentoring less experienced technicians
OSHA 10 within 90 days of hire (Daikin provides this training during onboarding process)
Current first aid / CPR card

Responsibilities

Oversee and lead up to 10 HVAC Technicians
Ensure timely and cost-effective start-up of maintenance contracts, and efficient and timely installation of jobs, providing maintenance according to contract requirements, and ensuring customer concerns/complaints are resolved in a timely manner
Perform ongoing review of contracts/projects, implementing corrective actions to ensure costs are consistent with financial plans
Responsible for negotiating subcontract agreements as required and serving as a primary contact
Utilize the Service Management System and contract review process to establish an effective work plan which maximizes the capabilities of each team member and provide prompt customer service and ensure that requirements and commitments of each contract are met
Perform and/or provide expert counsel on scheduled, preventive maintenance on any equipment/system under contract agreement by inspecting and checking equipment to ensure it is in satisfactory working order
Respond to or assist other Service Technicians responding to emergency service calls to keep system downtime to a minimum
Provide counsel, coaching and leadership and/or analyze, troubleshoot, repair, and restore equipment/systems to full operation and recommend revisions/replacements/upgrades when necessary for effectiveness or in cases of obsolescence
Support Sales by assisting with job site surveys, reviewing estimates for accuracy, participating in sales promotion programs, and providing technical training and guidance
Participates in the Estimate Review Process as required
Contribute to accident and illness prevention by ensuring that safe work practices are implemented, and that the work environment is safe; provide safety training as required by OSHA and Daikin Applied safety policies and procedures
Provide timely, proactive feedback (positive or negative), in order to reinforce positive results or reduce potential call backs due to similar incidents
Actively participate in performance evaluations of Service technicians, providing feedback on technical skills, attitude, thoroughness, teamwork and developmental suggestions for technician
Keeps current and provides training on all Daikin Applied products concerning installation, operation, maintenance, service and repair

Benefits

Factory Certified Training, Online Training Courses, or other professional on the job training in the HVAC Industry
The opportunity to work on all types of commercial equipment and cutting-edge technologies such as Intelligent Equipment, Magnetic Bearing Technology, and VRF Technology
Company vehicle, laptops, mobile devices, and other technologies
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
The opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all
Multiple medical insurance plan options + dental and vision insurance
401K retirement plan with employer match
Paid time off and company paid holidays
Paid sick time in accordance with the federal, state and local law
Tuition Reimbursement after 6 months of continuous service