Experienced HVAC Install/Service Tech

Jensen Plumbing, Heating & Air • Lake Mills, WI

2d

About The Position

We are seeking a skilled, dependable, and detail-oriented HVAC Install & Service Technician to install, maintain, troubleshoot, and repair heating, ventilation, air conditioning, and indoor air quality systems. The technician works directly with customers to assess heating, cooling, and indoor air quality needs, recommend appropriate solutions, and provide reliable service throughout the life of their equipment. The role emphasizes quality workmanship, safety, and customer comfort and satisfaction.

The position involves service work on residential and/or commercial HVAC systems and equipment, including diagnosing electrical, mechanical, and refrigeration issues, performing preventive maintenance and repairs, handling warranty and emergency calls, and maintaining service records. The technician may also provide technical guidance and on-the-job training to team members when needed.

Typical hours are 7 a.m. to 4 p.m., with a rotating on-call schedule. Occasional evening, weekend, and holiday work may be required. A company vehicle is provided after a training period and based on experience. The employer offers opportunities for continuing education, certifications, and professional development.

Requirements

• High school diploma, GED, or equivalent.
• At least 3 years of experience in HVAC installation and/or service.
• Valid driver's license with a good driving record.
• Strong understanding of heating, air conditioning, refrigeration, and ventilation systems.
• Working knowledge of boiler systems and related equipment.
• Ability to diagnose and troubleshoot electrical and mechanical HVAC systems.
• Experience balancing air and water systems and performing system adjustments according to industry standards.
• Ability to read and interpret technical drawings, wiring diagrams, schematics, and installation plans.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational, time-management, and problem-solving abilities.
• Ability and willingness to develop technical knowledge through ongoing training and education.
• Ability to work independently and as part of a team.
• Willingness to work occasional evenings, weekends, and holidays and participate in emergency on-call rotations as needed.
• Ability to safely work in confined spaces and perform the physical requirements of the position.
• Dependable and professional, with pride in quality workmanship and a commitment to customer satisfaction, workplace safety, and continuous improvement.
• Positive attitude, willingness to learn, attention to detail, and ability to adapt to changing service demands.

Responsibilities

• Install, inspect, maintain, troubleshoot, and repair residential and/or commercial HVAC systems and equipment.
• Diagnose electrical, mechanical, and refrigeration issues and determine appropriate corrective actions.
• Perform preventive maintenance, system cleaning and adjustments, and equipment repairs.
• Identify potential equipment failures and maintenance concerns to help prevent breakdowns.
• Perform warranty work and respond to emergency service calls in a timely and professional manner.
• Educate customers on system operation, maintenance requirements, and indoor air quality solutions.
• Recommend HVAC equipment, upgrades, and services based on customer needs.
• Maintain accurate daily service records, work orders, and equipment maintenance logs.
• Provide technical guidance and on-the-job training to other team members when needed.
• Complete work according to industry standards, manufacturer specifications, and OSHA requirements.
• Follow company procedures, service standards, and customer expectations.
• Maintain a clean, organized, and safe work environment.
• Respond professionally to customer questions and concerns and provide a positive service experience.

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Paid holidays
• Company vehicle provided after a training period and based on experience
• Opportunities for continuing education, certifications, and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED