HVAC Field Supervisor
About The Position
The HVAC Field Supervisor is responsible for driving results through the day-to-day management of service and support teams across one or multiple trades. Working closely with the General Manager, you will optimize field performance through hands-on coaching and a relentless focus on quality, efficiency, and customer outcomes. The ideal candidate is a clear communicator who puts employees and partners first, a creative problem-solver who doesn't let things linger, and someone who moves fast without cutting corners. Above all, they hold themselves to a higher standard in their work, judgment, and how they treat people.
Requirements
- 5+ years of successful management experience, with related operational experience in the trades
- Prior experience in residential HVAC, plumbing, and/or electrical services
- Demonstrated success building and developing a team of field technicians
- Effective coaching a technician one-on-one and presenting to leadership
- Proficient with smartphones, tablets, and Microsoft Office; ability to learn new service software (e.g., ServiceTitan)
- Active in the community with a track record of identifying local talent and business opportunities
Responsibilities
- Monitor and implement processes aligned with company objectives to support daily operations across multiple trades including HVAC, plumbing, and electrical. Ensure technician skills match scheduled tasks and that quality standards are consistently met.
- Conduct weekly KPI reviews to track team progress against monthly goals. Hold staff accountable for delivering value to customers and identify areas where material and labor management can be improved.
- Attract, recruit, and retain top field talent in the region. Own the full hiring process for technicians including interviews, selection, and onboarding.
- Be heavily involved in the successful setup and operation of the warehouse. Order materials and supplies for projects and truck restocking. Confirm receipt of materials prior to scheduling and dispatching staff to customer jobs.
- Work closely with the call center, dispatch, and sales teams to maximize job and labor capacity across the business.
Benefits
- Join a company where your work makes a difference and your growth is a priority.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
