HVAC Account Manager- Central Florida

Hill York Service Company•Cocoa, FL

1d•Onsite

About The Position

Hill York is seeking a driven, high-performing Account Manager to accelerate growth through the sale of service and maintenance agreements across commercial, industrial, and institutional markets. This hunter-focused role is responsible for developing new business, expanding existing accounts, and delivering consistent, profitable revenue growth. The successful candidate is competitive, results-oriented, skilled at building relationships and creating opportunities, and able to close deals in a fast-paced environment while meeting or exceeding targets. The position offers a compensation package including base salary, car allowance, uncapped commission, and a comprehensive benefits program. The Account Manager works with owners, facility managers, management companies, and internal teams to sell service agreements, support customer satisfaction and retention, and ensure seamless service delivery.

Requirements

High school diploma or equivalent.
Ability to network, generate leads, close deals, and manage customer relationships.
Strategic thinking and ability to identify and capitalize on opportunities.
Strong communication, presentation, and interpersonal skills.
Strong organizational and follow-up skills with attention to detail.
Proficient computer skills, especially CRM, Word, and Excel.
Ability to drive to customer sites regularly.
Ability to stand, walk, and climb ladders, and use stairs as needed.
Ability to work in varied environments, including commercial office space, industrial and warehouse facilities, medical buildings, and educational facilities.
Self-starter with a hunter mentality and passion for sales.
Resilient, self-motivated, and comfortable working independently.
Ability to navigate complex organizations to reach key decision makers.
Customer-focused approach and commitment to delivering value and building trust.
Excellent networking skills and ability to make connections and create opportunities.

Responsibilities

Proactively identify, target, and secure new business through cold calling, prospecting, networking, and referrals.
Build a robust sales pipeline and manage opportunities through all stages of the sales cycle.
Build and maintain strong relationships with owners, facility managers, and management companies.
Research and identify decision makers within target organizations and develop strategies to engage them.
Conduct sales presentations and negotiate contracts to close service agreements at profitable margins.
Maintain regular customer touchpoints to ensure satisfaction and long-term retention; engage existing customers, address concerns proactively, and reinforce trust through consistent, high-quality support.
Respond promptly to customer inquiries and resolve issues related to billing, service, or agreements.
Identify at-risk accounts and implement strategies to retain and strengthen relationships.
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
Maintain accurate records in CRM and provide regular updates on sales activities and pipeline.
Monitor market trends, competitor activity, and customer feedback to inform sales strategies.
Identify customer needs and discuss the solutions Hill York can provide.