Account Manager- Central

Pivot + Edge•Minneapolis, MN

19h

About The Position

Macnica Americas, Inc., the North American division of Macnica Fuji Electronics Holdings, Inc., is a technology solutions provider specializing in semiconductor distribution and customized client solutions. The Account Manager is responsible for understanding customer needs and coordinating with company departments to meet them. The role requires strong timeline management, business acumen, and professional communication. Candidates should be located in the Central U.S. region, within reasonable proximity to a major airport, and able to support customers throughout the territory. Travel is approximately 25%, or a few times per month. Preferred locations include Minnesota, the Chicago area of Illinois, Indiana, Austin, Houston, and Dallas; qualified candidates elsewhere in the Central U.S. will also be considered.

Requirements

Bachelor's degree in a related field or equivalent workplace experience.
2–7 years of professional sales experience.
Competence and comfort selling solutions and engaging with customer senior leadership and C-suite executives.
Ability to summarize business opportunities verbally and in writing.
Ability to handle internal and external email, phone calls, and messages promptly and professionally.
Proven ability to build and maintain strong client relationships and support satisfaction and long-term engagement.
Ability to work across departments to coordinate and fulfill customer needs.
Excellent organizational skills and ability to manage multiple accounts, deadlines, and travel commitments.
Ability to advocate for customer needs internally while balancing company goals.
Comfort working in a fast-paced, evolving environment with frequent travel and shifting priorities.
Located in the Central U.S. region and able to support customers throughout the territory, with reasonable proximity to a major airport.
Ability to travel approximately 25%.

Nice To Haves

Candidates located in Minnesota, the Chicago area of Illinois, Indiana, Austin, Houston, or Dallas are preferred; qualified candidates in other Central U.S. locations will also be considered.

Responsibilities

Communicate with clients by phone, email, and in person to understand and address their needs.
Build strong client relationships to retain existing business and acquire new customers.
Conduct high-level technical discussions with engineering to develop new opportunities.
Obtain customer program information and manage production pipeline supply and demand or new business opportunities.
Coordinate with internal departments to fulfill customer requests.
Resolve complaints and track processes related to client requirements.
Represent the client within the firm and advocate for their needs, with a focus on improving customer experience.
Collect and analyze consumer behavior data to understand changing needs.
Engage current customers proactively to identify and pursue additional sales opportunities across the company's offerings.
Provide first-level technical support, troubleshoot product-related issues, and escalate complex cases to engineering.
Deliver technical presentations or demonstrations explaining product features and capabilities.
Monitor semiconductor supplier and customer market conditions, including acquisitions, to maintain Macnica's position in the distribution market.