Account Manager- Central Region

Orange • IL-Chicago US-TX-Plano, TX

20h • Hybrid

About The Position

The Account Manager is responsible for driving order TCV and revenue growth across a defined portfolio of existing accounts by increasing the Orange Business services and solutions sold to those customers. The role develops strategic customer relationships and aligns Orange solutions with customers’ business and IT initiatives. The Account Manager creates contact, governance, and resource-engagement plans; positions Orange as a trusted partner; and develops and presents regional account plans to sales leadership and the extended account team. The role also works with Orange partner account managers to develop joint pursuit strategies, meets order TCV and revenue targets, forecasts through Customer Links, and presents potential deals through the Americas bid process (DAC).

Requirements

• Degree in Business, Finance, another relevant field, or equivalent.
• Three to five years of experience in consultative selling and relationship management within multinational companies.
• Proven track record of sales quota achievement.
• Experience selling a cross-section of services, including communications, cybersecurity, collaboration, and cloud services.
• Understanding of the industry sector and key customers in that sector, including related strategies and business challenges.
• Working knowledge of how AI will affect customer operations and ways of working, and how Orange Business will use AI in its own environment.
• Ability to position Orange solutions across lines of business, uncover and qualify sales opportunities, present to customer decision makers, and lead extended account teams.
• Working knowledge of Orange’s Customer Links CRM tool (Salesforce).
• Ability to understand and comply with the Orange Business bid process throughout an opportunity’s lifecycle.

Nice To Haves

• Membership in related professional organizations.
• Certifications or accreditation in relevant areas.
• Passion, energy, curiosity, and adaptability, with an interest in expanding knowledge and developing new skills.

Responsibilities

• Drive order TCV and revenue growth across assigned existing accounts.
• Increase the number of Orange Business services and solutions sold to the assigned customer base.
• Develop strategic relationships and align solutions with customers’ business and IT initiatives.
• Create contact plans with key stakeholders to understand client business and IT strategies, and map requirements to Orange solutions.
• Develop governance plans, including monthly executive review meetings and quarterly strategic business review workshops.
• Develop resource-engagement plans within client organizations and the Orange Business extended account team.
• Position Orange as a trusted partner within client organizations.
• Develop and present regional account plans to sales leadership and the extended account team, and hold regular meetings to track progress.
• Build working relationships with account managers at Orange partners, including OEMs, and develop joint pursuit strategies.
• Meet order TCV and revenue targets.
• Forecast accurately using Customer Links.
• Prepare and present potential deals through the Americas bid process (DAC).
• Position Orange solutions across lines of business to meet customer needs.
• Uncover, qualify, and propose sales opportunities within assigned accounts.
• Interface with and present to customer decision makers and influencers.
• Lead and manage extended account teams.
• Understand and comply with the Orange Business bid process throughout the opportunity lifecycle.

Benefits

• Flexible working hours and the possibility of combining office and home work in a hybrid arrangement.
• Training programs and upskilling/reskilling opportunities.
• Internal growth and mobility opportunities.
• Health and well-being programs and benefits.
• Diversity and inclusion initiatives, CSR activities, and employee connection events.
• Employee Referral Program.
• Change Maker Awards.
• Opportunities to work in multinational teams and collaborate with colleagues and customers around the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level