Account Manager, Integrated Memberships (Central Region)

Delta Defense LLC•Minneapolis, MN

10h•$100,000 - $125,000•Remote

About The Position

The Integrated Membership Account Manager supports Account Executives as the primary relationship owner for an assigned portfolio of Integrated Membership Partners. This role protects and grows the value of established partnerships by strengthening existing relationships, improving membership retention, expanding integrated membership opportunities, and increasing the number of integrated members active in the portal. This role is expected to partner with Account Executives on new-business opportunities, support a disciplined transition from sale to long-term account ownership, and then manage the ongoing partner strategy required to retain members, acquire new members, and scale each integrated membership program. Complacency kills - and we want this role to be there to continually maintain and build upon these valued partnerships!

Requirements

Demonstrated success in account management, partner management, outside sales, customer success, business development, or a related role with responsibility for retention and growth.
Experience building and maintaining relationships with business owners, executives, and cross-functional stakeholders.
Proven ability to grow existing accounts, identify expansion opportunities, and translate customer or partner needs into actionable business plans.
Strong business acumen and analytical skills, including the ability to interpret membership, account-health, CRM, and portal data and make sound recommendations.
Excellent written, verbal, presentation, persuasion, and negotiation skills in both formal and informal settings.
Strong organizational and self-management skills, with the ability to manage a portfolio, competing priorities, and multiple partner commitments with consistent follow-through.
Working proficiency in Salesforce, Google Workspace, spreadsheets, presentations, and web-based business platforms.
Ability and willingness to travel frequently to support assigned partners, regional priorities, and relevant company or industry events.
Must obtain and maintain any required Property and Casualty license for assigned responsibilities and jurisdiction; required training may be completed during onboarding.
High level of professionalism, discretion, confidentiality, and demonstrated alignment with the Core Values of Delta Defense LLC.

Nice To Haves

Strong understanding of the Delta Defense and USCCA product suite; experience with Integrated Membership programs is preferred.

Responsibilities

Serve as the primary relationship owner for an assigned portfolio of Integrated Membership Partners.
Protect and grow the value of established partnerships.
Strengthen existing relationships.
Improve membership retention.
Expand integrated membership opportunities.
Increase the number of integrated members active in the portal.
Partner with Account Executives on new-business opportunities.
Support the transition from sale to long-term account ownership.
Manage ongoing partner strategy to retain members, acquire new members, and scale integrated membership programs.