Account Manager- Central Region

Orange • Chicago, IL

1d • Hybrid

About The Position

Orange Business is a network and digital integrator with more than 30,000 employees across Asia, the Americas, Africa, and Europe. The Account Manager drives order total contract value (TCV) and revenue growth across a defined list of existing accounts by increasing sales of Orange Business services and solutions. The role develops strategic customer relationships and aligns solutions with customers’ business and IT initiatives.

The Account Manager builds stakeholder contact and governance plans, develops account and resource engagement plans, and positions Orange as a trusted partner. The role works with the extended account team and Orange partners, prepares account plans and deal submissions, forecasts through Customer Links, and is accountable for sales targets.

The position offers opportunities to work with multinational teams, flexible hours and a hybrid work arrangement, professional development and career mobility. Orange Business describes its culture as caring and daring, with health and well-being programs, diversity and inclusion initiatives, CSR and employee events, and reward programs.

Requirements

• Degree in Business, Finance, or another relevant field, or equivalent.
• Three to five years of experience in consultative selling and relationship management within multinational companies.
• Proven track record of sales quota achievement.
• Experience selling a cross-section of services, including communication services, cybersecurity, collaboration, and cloud services.
• Understanding of the industry sector and key customers in that sector, including related strategies and business challenges.
• Working knowledge of Orange’s CRM tool, Customer Links (Salesforce).
• Working knowledge and understanding of how AI will affect customer operations and ways of working, and how Orange Business will use AI in its own environment.

Nice To Haves

• Membership in related professional organizations.
• Certifications or accreditation in relevant areas.
• Passion, energy, curiosity, adaptability, and a desire to expand knowledge and develop new skills.

Responsibilities

• Drive order total contract value (TCV) and revenue growth across assigned existing accounts.
• Increase the number of Orange Business services and solutions sold to existing customers.
• Develop strategic relationships with assigned accounts and align solutions to customers’ business and IT initiatives.
• Develop contact plans with key stakeholders to understand clients’ business and IT strategies.
• Map customer requirements to Orange solutions that add value to clients’ ecosystems.
• Develop governance plans, including monthly executive review meetings and quarterly strategic business review workshops.
• Develop resource engagement plans within client organizations and the Orange Business extended account team.
• Position Orange as a trusted partner within client organizations.
• Develop and present regional account plans to Sales Leadership and the extended account team, including regular meetings to track progress.
• Build working relationships with account managers at Orange partners and develop joint pursuit strategies.
• Meet order TCV and revenue targets.
• Forecast accurately within Customer Links.
• Prepare and present potential deals through the Americas bid process (DAC).
• Position Orange solutions across all Lines of Business to meet customer needs.
• Uncover, qualify, and propose new sales opportunities within assigned accounts.
• Interface with and present to key customer decision-makers and influencers.
• Lead and manage extended account teams.
• Understand and comply with the Orange Business bid process throughout the opportunity lifecycle.

Benefits

• Flexible working hours and the possibility of combining office and home work in a hybrid arrangement.
• Training programs and upskilling and reskilling opportunities.
• Internal growth and mobility opportunities.
• Health and well-being programs and benefits.
• Diversity and inclusion initiatives.
• CSR and employee connect events.
• Employee Referral Program.
• Change Maker Awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level