Hungarian Speaking Customer Support Representative - Work In Sofia, Bulgaria
Mercier Consultancy Group
•Onsite
About The Position
We are currently looking for a motivated professional to join a global team in Sofia for a Hungarian Speaking Customer Support Representative position in Bulgaria. This role is an excellent opportunity to advance your career within the Customer Support Services sector while enjoying the vibrant culture of a leading European hub for international talent.
Requirements
- Native or fluent Hungarian (spoken and written).
- Professional proficiency in English.
- Valid EU passport (mandatory).
- Willingness to relocate to Sofia for this rewarding role among the top jobs in Bulgaria.
Nice To Haves
- Previous experience in the Customer Support Services industry is considered a significant advantage.
- Strong communication skills and a passion for helping people.
Responsibilities
- Provide high-quality technical and functional support to customers via phone, email, and live chat.
- Represent the company as a brand ambassador, ensuring excellence in the Customer Support Services industry.
- Effectively resolve customer inquiries, troubleshooting issues with patience and professionalism.
- Maintain accurate customer records in our internal database systems.
- Collaborate with cross-functional teams to escalate complex technical concerns appropriately.
- Participate in ongoing training to stay updated on product features and support protocols.
- Contribute to a positive team environment, striving to meet and exceed monthly performance targets.
Benefits
- Competitive Monthly Salary.
- Fully Paid Training to ensure your success in the role.
- Comprehensive Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to Sofia.
- Attractive Monthly Performance Bonus.
- Excellent career progression opportunities within the Customer Support Services sector.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
