Human Services Technician

Texas Health & Human Services Commission • Aransas Pass, TX

2d • $3,007 - $3,946 • Onsite

About The Position

The Human Services Technician functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases. The role includes transporting clients, documenting services, supervising parent-child visits, and performing clerical functions. The position interacts routinely with DFPS staff, representatives of community organizations, and the general public.

Human Services Technicians may also work with DFPS caseworkers to supervise children without placement, primarily ages 10 to 17. In those situations, the technician helps monitor children and ensure their needs are met during stays in an office or community setting, including safety, food, hygiene, education, and recreational activities. This work may require hours outside the normal schedule; overtime compensation may be earned.

Requirements

• Graduation from high school or equivalent.
• One year of full-time social services, clerical, secretarial, administrative support, general office, or FPS experience; thirty semester hours from an accredited college or university may be substituted.
• Knowledge of Child Protective Services and community resources.
• Ability to communicate effectively verbally and in writing, follow instructions, work effectively with others, and supervise children of various ages.
• Ability to operate a personal computer, software packages, and basic office equipment, and to work in an office supporting several staff members.
• Use of the applicant's personal motor vehicle to complete job functions.
• A reliable motor vehicle, an acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load.
• Proof of driving record, insurance, and driver's license.
• Selected applicants must pass a background check and, if applicable, a driver’s record check.

Responsibilities

• Transport clients to and from appointments as requested by caseworkers or the Unit Supervisor.
• Observe and/or supervise visits between parents and children.
• Complete forms and documentation concerning client contact, including data entry into IMPACT and other agency systems.
• Maintain an outgoing paper and/or electronic appointment calendar for scheduling requests from caseworkers and supervisors.
• Perform clerical duties, including typing, filing, faxing, copying, and answering or receiving telephone inquiries.
• Assist caseworkers in monitoring children without placement and ensure their needs are met, including safety, food, hygiene, education, and recreational activities.
• Promote and demonstrate appropriate respect for cultural diversity among coworkers and work-related contacts.
• Attend work regularly in accordance with agency leave policy.

Benefits

• 100% paid health insurance for the employee and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, plus 401(k) and 457 savings plans.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance.
• Flexible spending accounts for health and dependent care.
• Employee discounts on gym memberships, electronics, and entertainment.
• May qualify for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED