Human Services Supervisor 2

State of Oregon•Cottage Grove, MN

14h•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you a visionary leader who excels in fostering equity and inclusion? Are you ready to embark on a journey of professional growth leading teams, orchestrating strategic operations, and serving our community members in need? If so, w e invite you to apply to join our team as a Supervisor! This position is primarily located at our Cottage Grove office, with regular travel to our Florence office. Preference will be given to candidates that are bilingual in Spanish and English. This position may receive a 5% differential pay based on passing the required language test. Summary of Duties Oregon Eligibility Partnership (OEP) provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical, food, cash and childcare benefits through the ONE eligibility system. Learn more here . As a Human Services Supervisor 2 you will: Provide leadership and support for diversified eligibility and support staff in Cottage Grove and Florence offices by supervising, hiring, engaging, empowering, aiding in professional development, coaching, supporting, promoting, monitoring performance and providing direction. Manage staff performance by establishing directions, goals and priorities for assigned team members in collaboration with OEP Central Operations, OEP Workflow Coordination and OEP leadership. Collaborate with other local supervisors and managers from agencies such as Child Welfare, Self Sufficiency, and County AAA partners. Monitor and analyze local office effectiveness in policy implementation and application. Analyze, evaluate, and monitor operational effectiveness through reports gathered by reviews, routine monitoring and quality control data. Perform administrative functions to carry out objectives and goals of the department and implement the department's vision, leveraging local community resources and department staff and programs. Anticipate agency needs and direction. Articulate that vision with staff and the community to provide an environment for effective changes to occur. Facilitate changes in services, programs, community partnerships and use of department resources. Actively model our Equity North Star goals and the ODHS Core Values of Stewardship, Integrity, Respect, Responsibility, Service Equity, Innovation and Professionalism. Ensure staff have a clear understanding of these goals and values; hold self and staff accountable for instilling these values into everyday actions and behaviors.

Requirements

Four (4) years of lead work, supervision, or progressively related experience; OR One (1) year of related experience and a bachelor’s degree in a related field.
Experience creating trauma informed, inclusive and equitable spaces that foster environments rooted in anti-racism, compassion, and belonging.
Experience increasing employee engagement by organizing people to reach a goal, delegating effectively, and mentoring to achieve success.
Experience making decisions based on a mixture of data analysis, knowledge, and judgement in a timely manner.
Experience conveying complex or detailed information clearly and accurately to diverse audiences in a fast-paced work environment.
Experience fostering a learning culture, taking ownership of decisions and outcomes that demonstrate humility, coachability, and giving and receiving constructive feedback.
A cover letter is required (2 page limit). Clearly describe how you meet the essential attributes listed above in your cover letter.
Please include detailed work history that includes the month/year start date and month/year end date for each role/job.
If applicable for college degrees, please clearly indicate if a degree has been completed when providing educational history (graduation dates are not required).
If you are selected as the final candidate and a degree is used to qualify you for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
Requires a valid driver's license or other acceptable method of transportation for routine travel.

Nice To Haves

Preference will be given to candidates that are bilingual in Spanish and English.

Responsibilities

Provide leadership and support for diversified eligibility and support staff in Cottage Grove and Florence offices by supervising, hiring, engaging, empowering, aiding in professional development, coaching, supporting, promoting, monitoring performance and providing direction.
Manage staff performance by establishing directions, goals and priorities for assigned team members in collaboration with OEP Central Operations, OEP Workflow Coordination and OEP leadership.
Collaborate with other local supervisors and managers from agencies such as Child Welfare, Self Sufficiency, and County AAA partners.
Monitor and analyze local office effectiveness in policy implementation and application.
Analyze, evaluate, and monitor operational effectiveness through reports gathered by reviews, routine monitoring and quality control data.
Perform administrative functions to carry out objectives and goals of the department and implement the department's vision, leveraging local community resources and department staff and programs.
Anticipate agency needs and direction.
Articulate that vision with staff and the community to provide an environment for effective changes to occur.
Facilitate changes in services, programs, community partnerships and use of department resources.
Actively model our Equity North Star goals and the ODHS Core Values of Stewardship, Integrity, Respect, Responsibility, Service Equity, Innovation and Professionalism.
Ensure staff have a clear understanding of these goals and values; hold self and staff accountable for instilling these values into everyday actions and behaviors.