Eligibility Supervisor (Human Services Supervisor 2)

State of OregonSeaside, CA
Onsite

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! We're in search of a leader committed to promoting and fostering a diverse and qualified workforce where individuals feel welcome, appreciated, and valued for all they bring to the organization. If you are a skilled professional ready to take on a key leadership role in Seaside as a Human Services Supervisor 2 (HSS2) on the Oregon Eligibility Partnership (OEP) team, for the Oregon Department of Human Services (ODHS) apply today! Oregon Eligibility Partnership (OEP) provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical, food, cash and childcare benefits through the ONE eligibility system. Learn more here .

Requirements

  • A valid driver’s license and acceptable driving record are required for this position.
  • Four Years of lead work, supervision, or progressively related experience; OR One year of related experience and a bachelor’s degree in a related field.
  • Experience using critical thinking skills to make quick decisions under pressure and in time sensitive situations.
  • Pro-active visionary experience in driving change management within a fast-paced environment
  • Experience taking in large amounts of information, managing multiple initiatives, and meeting deadlines
  • Experience creating an environment that embeds diversity, equity, inclusion, and belonging into leadership practices, team culture, and service delivery to ensure respect and access for all.
  • A cover letter is required. No more than 2 pages. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials.
  • Please include detailed work and education history.
  • Please upload a resume or complete the work history profile.
  • Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
  • Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
  • ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Responsibilities

  • Provide leadership and support for diversified eligibility staff by supervising, hiring, engaging, empowering, aiding in professional development, coaching, supporting, promoting, monitoring performance and providing direction.
  • Manage staff performance by establishing directions, goals and priorities for assigned team members in collaboration with OEP Central Operations, OEP Workflow Coordination and OEP leadership.
  • Monitor and analyze local office effectiveness in policy implementation and application.
  • Analyze, evaluate, and monitor operational effectiveness through reports gathered by reviews, routine monitoring and quality control data.
  • Perform administrative functions to carry out objectives and goals of the department and implement the department's vision, leveraging local community resources and department staff and programs.
  • Anticipate agency needs and direction.
  • Articulate that vision with staff and the community to provide an environment for effective change to occur.
  • Facilitate changes in services, programs, community partnerships and use of department resources.
  • Actively model our Equity North Star goals and the ODHS Core Values of Stewardship, Integrity, Respect, Responsibility, Service Equity, Innovation and Professionalism.
  • Ensure staff have a clear understanding of these goals and values; hold self and staff accountable for instilling these values into everyday actions and behaviors.

Benefits

  • ODHS Employee Resource Group communities that promote shared learning.
  • Cost of Living Adjustments.
  • Annual salary increases (until you reach the top of the listed salary range).
  • Amazing benefits package .
  • Possible eligibility for the Public Service Loan Forgiveness Program .
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