Human Services Program Consultant II Crisis Stabilization
About The Position
The primary purpose of this position is to manage the Crisis Stabilization Facility Capacity project and related crisis services. The position works closely with other business units within the Division of Mental Health, Developmental Disabilities and Substance Use Services (DMHDDSUS) to identify policies and programs that support Division goals for the behavioral health crisis system. It coordinates internal and external planning committees for funding opportunities related to crisis services and coordinates crisis-system grants, including identifying grants and other funding opportunities, gathering application information, ensuring timely submissions, liaising with grantors during the application process, and coordinating award announcements with the DHHS communications team. The position represents the Division in DHHS and stakeholder workgroups and committees and provides strategic consultation on behavioral health crisis-system clinical deliverables with internal and external stakeholders. The Division develops, provides, and oversees publicly supported mental health, developmental disability, and substance-use services in North Carolina. It manages funding primarily from state appropriations and federal grants and collaborates with state agencies, local management entities/managed care organizations, providers, advocacy organizations, and hospitals to improve services and supports.
Requirements
- Master's degree in a discipline specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity; or a bachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity; or an equivalent combination of education and experience.
Nice To Haves
- Experience successfully leading large projects involving multiple agencies or provider groups, delivering major milestones on time and maintaining engagement across partners.
- A record of leading initiatives that produced documented improvements in service delivery, workflow efficiency, or client outcomes in behavioral health or human services.
- Experience using program data to identify trends, make recommendations, and support quality improvement, including producing reports that inform leadership decisions.
- Experience planning and facilitating recurring stakeholder meetings, trainings, or learning groups with consistent participation and positive feedback.
Responsibilities
- Manage the Crisis Stabilization Facility Capacity project and related crisis services.
- Work with DMHDDSUS business units to identify policies and programs that advance Division goals for the behavioral health crisis system.
- Coordinate internal and external planning committees for crisis-service funding opportunities.
- Identify crisis-system grants and other funding opportunities, gather application information, and ensure timely application submission.
- Liaise with grantors during the grant application process.
- Coordinate grant-award press releases with the DHHS communications team.
- Represent the Division in DHHS and other stakeholder workgroups and committees.
- Provide strategic consultation on behavioral health crisis-system clinical deliverables in collaboration with internal and external stakeholders.
Benefits
- Health insurance options
- Standard and supplemental retirement plans
- NCFlex pre-tax benefits
- Paid vacation leave
- Paid sick leave
- Community service leave
- Paid parental leave for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
