2026

Ponca Tribe of Nebraska•Sioux City, IA

4d•$20 - $30

About The Position

The Human Services Case Manager assists Ponca Tribal Members in attaining self-sufficiency and healthy lifestyles through access to Tribal and community resources, education, and supportive services, including referrals to Tribal programs and outside agencies. Identifying service gaps to guide the planning, development, and implementation of human services programs is integral to the role. The position serves members within an assigned district and works collaboratively with Tribal departments and external organizations across the Ponca Service Delivery Area. The role has no supervisory authority and reports to the Human Services Case Manager Supervisor. It is based in a professional office environment and involves frequent face-to-face, virtual, and telephone communication. The position may involve working with clients in crisis and exposure to emotionally disturbing material. Extensive travel throughout the Ponca Service Delivery Area is required, with occasional travel outside the area. Work outside normal business hours, including evenings and weekends, is required.

Requirements

Associate degree in human services or a related field, or an equivalent combination of experience and education.
Two years of experience in case management or advocacy.
Experience connecting people with community resources.
Interpersonal skills working with vulnerable populations.
Computer proficiency in Microsoft Word, Excel, and PowerPoint.
Excellent written and oral communication skills.
Valid driver’s license and ability to be insured.
Must successfully pass drug and alcohol testing, motor vehicle, education, character, and criminal background checks.
Ability and willingness to travel within and outside the Ponca Service Delivery Area.
Must comply with Public Law 101-630, Indian Child Protection and Family Violence Prevention Act, and 25 CFR Part 63 Indian Child Protection Act.

Nice To Haves

Bachelor’s degree in human services or a related field, or an equivalent combination of experience and education.
Three years of case management experience.
Experience working with the Department of Health and Human Services on eligibility for TANF, SNAP, Medicaid/Medicare, disability, and/or Social Security.
Experience creating, managing, and facilitating budgeting activities.
One year of experience working with Native Americans or Native American organizations.
Knowledge and understanding of Public Law 93-638, Indian Self-Determination Act.
Ponca Tribe of Nebraska membership or membership in a federally recognized tribe; preference will be given, but all qualified individuals are eligible.

Responsibilities

Promote Tribal and cultural heritage by connecting Ponca members with available services, resources, and programs.
Build relationships with Ponca members in the assigned district to promote services, build trust, and foster open communication.
Identify community resources that contribute to self-sufficiency and sustainable lifestyles.
Provide case management and document services offered, available, or provided to Ponca members.
Maintain accurate client and program files in approved software systems.
Cooperate and collaborate with Federal, State, local, and nonprofit agencies.
Complete monthly reports outlining program goals, objectives, service plans, and achievements.
Provide direct services and advocate to meet members’ identified needs.
Assess members’ needs, including conducting intake activities and home visits and attending meetings, hearings, or appointments as necessary to support clients’ health and wellbeing.
Partner with the child welfare program to provide case management services and support to Ponca children and their families.
Participate in departmental planning, staff meetings, committee assignments, certification coursework, and education events as directed.
Facilitate support groups and community education events as needed.
Maintain strict confidentiality in accordance with applicable Ponca Tribe of Nebraska policies.
Assist in meeting the goals and objectives of the Ponca Tribe of Nebraska.
Perform other duties as assigned.