Human Services Analyst Supervisor

Commonwealth of Pennsylvania • Multi-County, PA

10d • Onsite

About The Position

The Human Services Analyst Supervisor supports the Department of Human Services’ Bureau of Juvenile Justice Services (BJJS) by supervising staff, coordinating training programs, and guiding policy and program development. The role helps ensure consistent, effective training, operations, and professional development across the Youth Development Center and Youth Forestry Camp system.

The position oversees the Juvenile Justice Academy, Mandatory Annual Training, and other professional development programs; supervises staff; develops and implements training curricula; evaluates programs and service quality; and supports policy development. The supervisor also represents the bureau at meetings, provides technical assistance, and serves as a subject matter expert on committees.

This is a full-time position with a 37.5-hour workweek, scheduled Monday through Friday from 8:30 a.m. to 4:30 p.m. with a 30-minute lunch. The employee will be assigned to a DHS/BJJS worksite closest to their county of residence. Possible locations are Butler, Dauphin, Franklin, Huntingdon, Luzerne, Montgomery, Montour, and Perry counties. Telework is not available.

Requirements

• One year as a Human Services Analyst (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or two years of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs, and a bachelor's degree; or an equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating such programs.
• Meet the Pennsylvania residency requirement.
• Be able to perform the essential job functions.
• Submit satisfactory criminal history reports as required under the Child Protective Services Law, including Pennsylvania State Police clearance, Pennsylvania Child Abuse history clearance, and FBI Fingerprint clearance, if given a conditional offer.

Responsibilities

• Manage the BJJS Juvenile Justice Academy, Mandatory Annual Training, and other professional development programs.
• Assign staff work, set goals, review performance, and support employee development.
• Create, revise, and implement training materials and learning plans.
• Evaluate training programs, instructor performance, and service quality.
• Assist with developing and reviewing policies, procedures, and program initiatives.
• Represent the bureau at meetings, provide technical assistance, and support committees as a subject matter expert.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager