2027 Summer Human Resources & Workplace Experience Internship

T-Mobile • Frisco, TX

6d • $26 - $47 • Hybrid

About The Position

T-Mobile is hiring a summer intern for its Human Resources & Workplace Experience organization. This is an 11-week paid learning experience with hands-on projects, training, networking opportunities, and mentorship. The intern will be placed on an HR & Workplace Experience team according to their background, skills, and interests. Teams include Workforce Planning, Talent Management, Learning & Development, Compensation, Workplace Experience, Facilities, and Employee Experience Design. The work addresses real business challenges and contributes to how T-Mobile employees grow, perform, and experience their careers.

The position offers a hybrid work environment, a dedicated manager and mentor, exposure to senior HR and business leaders, and participation in a structured intern cohort. Relocation assistance may be provided to participants who live more than 50 miles from the internship location. Intern wages range from $26 to $47 per hour; actual pay depends on education and STEM versus non-STEM designation.

Requirements

• Currently enrolled in a bachelor's or graduate degree program; fields of study may include business, finance, economics, statistics, data analytics, data science, information systems, computer science, engineering, AI/ML, human resources, organizational development, industrial-organizational psychology, learning experience design, instructional design, educational technology, human-centered design, UX research, or service design.
• At least 18 years of age.
• Legally authorized to work in the United States.
• Strong analytical and structured problem-solving skills.
• Ability to translate ambiguous challenges into clear frameworks and actionable recommendations.
• Excellent written and verbal communication, including experience presenting to senior audiences.
• High ownership mindset and ability to work independently and manage priorities.
• Intellectual curiosity and comfort working in fast-moving, ambiguous environments.
• Collaborative approach to cross-functional work.

Nice To Haves

• A master's degree is preferred.
• Experience with data visualization tools such as Power BI, Tableau, or similar tools.
• Experience with SQL, Python, R, or other data-analysis tools.
• Experience with Excel, including financial modeling or advanced analysis.
• Experience with AI/ML applications, including LLMs, automation workflows, or retrieval-based architectures.
• Experience with workflow and project-management tools such as Airtable, Smartsheet, ServiceNow, or Jira.
• Experience with research and design tools such as Miro, Figma, or Qualtrics.

Responsibilities

• Analyze workforce, operational, or experience data to generate insights for business decisions.
• Build dashboards, models, or reports that communicate complex data through clear, executive-ready narratives.
• Contribute to process-improvement initiatives by identifying gaps, mapping workflows, and recommending scalable solutions.
• Support the design or prototyping of tools, frameworks, or experiences that improve the workplace.
• Partner with stakeholders across HR, Finance, Technology, and the business to gather input and align recommendations.
• Conduct research, such as labor-market, employee-feedback, learning-landscape, or organizational-design research, to inform strategies.
• Present findings and recommendations to team leads and senior leadership.

Benefits

• Paid 11-week internship
• Dedicated manager and mentor
• Exposure to senior HR and business leaders
• Structured intern cohort and peer networking
• Competitive compensation
• Hybrid work environment
• Relocation assistance may be provided to participants who reside more than 50 miles from the internship location

What This Job Offers

• Job Type: Full-time
• Career Level: Intern