Human Resources Operations Internship - Summer 2027

IDEMIA • Reston, VA

4d • Hybrid

About The Position

The HR Operations Intern will support HR technology, data management, and process improvement initiatives as an integral member of the HR team. The role provides administrative support to staff and hands-on experience with enterprise HR systems, project support, and HR technology solutions while working closely with the HR Operations team. This is a hybrid role, and the intern must be able to travel to the office. The position runs from May 17, 2027, through August 6, 2027, at a US hourly rate of $20.

Requirements

• Must be enrolled as a junior or senior in a college program.
• Strong verbal and written communication skills, with the ability to handle confidential information and articulate policies clearly.
• Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Ability to work well in a team and collaborate effectively with HR professionals and other departments.
• Ability to identify issues and provide effective solutions, particularly in administrative tasks.

Nice To Haves

• Familiarity with HR management software.

Responsibilities

• Assist with testing HR system enhancements, workflow changes, and configuration updates.
• Document testing results, track issues, and help maintain project and enhancement trackers.
• Support HR chatbot initiatives by reviewing content, validating responses, testing user scenarios, and identifying knowledge gaps.
• Analyze chatbot usage trends and help prepare dashboard summaries and presentation materials.
• Create and maintain spreadsheets, reports, and trackers using Microsoft Excel and related tools.
• Assist with process improvement projects aimed at increasing efficiency and improving the employee experience.
• Participate in special projects involving HR technology, automation, reporting, and employee experience improvements.
• Provide general administrative support to the HR Operations team as assigned.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed