Human Resources & Workforce Development Coordinator

La Rabida Children's Hospital•Chicago, IL

About The Position

Provides administrative, operational, and employee support across all functional areas of the Human Resources Department. Serves as the primary point of contact for employees, applicants, and visitors while supporting recruitment, onboarding, benefits administration, workforce development, employee engagement, and regulatory compliance. The coordinator provides front-desk and general administrative support, including managing calendars, sorting and routing mail, maintaining files and personnel documentation, preparing correspondence and reports, processing invoices, ordering supplies, and assisting with employment verification and employee service requests. The role also supports HRIS data entry, employee status changes, payroll-related transactions, and benefits recordkeeping. The position assists employees with benefits enrollment and information, supports orientations and open enrollment, maintains benefits records, conducts routine audits, and coordinates information with benefit providers. It coordinates training and professional development activities, maintains training records, supports leadership development and employee career growth initiatives, and assists with employee engagement and recognition programs. The coordinator maintains confidentiality and supports compliance and audit readiness by reviewing personnel files and required documentation, monitoring employee compliance requirements, and assisting with regulatory audits, inspections, and accreditation activities. The role also operates standard office equipment and HR systems and assists with special projects and other assigned duties.

Requirements

Associate's degree in Human Resources, Business Administration, Workforce Development, or a related field, or at least five years of related work experience.
Minimum of five years of administrative, Human Resources, benefits administration, or related experience is required as the experience alternative to the degree requirement.
Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Experience working with HRIS and electronic recordkeeping systems.
Strong customer service, organizational, interpersonal, and communication skills.
Ability to manage multiple priorities while maintaining accuracy and confidentiality.

Nice To Haves

Knowledge of general Human Resources practices and employee benefit programs.

Responsibilities

Serves as the Human Resources front-desk representative and primary contact for employees, applicants, and visitors.
Obtains, sorts, and routes mail, including courier deliveries, and delivers or mails Memorial Boxes.
Schedules and manages calendars, rooms, and meal services.
Assists with new-hire orientation and benefits orientation.
Files Human Resources documents and maintains employee personnel files and documentation in accordance with organizational and regulatory requirements.
Plans, coordinates, and executes the annual employee service awards ceremony.
Orders office supplies and maintains adequate supplies.
Assists with HRIS data entry, employee status changes, payroll-related transactions, benefits administration, and record maintenance.
Administers Net Learning.
Prepares correspondence, reports, presentations, and departmental communications.
Processes invoices, distributes mail, and performs general administrative support duties.
Assists with employment verification requests and other employee service requests.
Assists employees with benefits enrollment and provides information about available benefit programs.
Supports open enrollment and qualifying life event changes; maintains benefits records, conducts routine audits, and coordinates information with benefit providers.
Responds to routine employee benefits questions and directs complex matters to appropriate resources.
Coordinates workforce development, employee training, and professional development initiatives.
Schedules training sessions, maintains training records, tracks completion requirements, and prepares related reports.
Supports leadership development, employee career growth, succession planning, and internal mobility initiatives.
Assists with employee engagement activities, recognition programs, organizational events, and employee communications.
Maintains confidentiality of employee, payroll, and benefits information.
Conducts routine audits of personnel files, licenses, certifications, training records, and other required documentation.
Assists with Joint Commission, DCFS, and other regulatory audits, inspections, and accreditation activities.
Monitors employee compliance requirements and supports audit readiness and corrective-action follow-up.
Operates standard office equipment and Human Resources systems.
Assists with special projects and departmental initiatives and performs other duties as assigned.