Human Resources Coordinator - Talent Development

Orlando Utilities Commission • Orlando, FL

7d • Hybrid

About The Position

OUC – The Reliable One is seeking a Human Resources Coordinator – Talent Development to join its Employee Experience division. The role provides administrative and logistical support for Talent Development programs, including instructor-led and virtual training, workshops, and learning events. Responsibilities include coordinating scheduling, enrollment, participant communications, and learning management system administration, as well as maintaining records and preparing reports. The coordinator partners with internal stakeholders to deliver a seamless learning experience and ensure accurate records and compliance with program requirements.

More broadly, the position provides administrative and program support for employee lifecycle initiatives within the assigned Employee Experience function. It collaborates with stakeholders, maintains accountability, and delivers timely, high-quality work that advances departmental goals. The position is based in an office environment at Reliable Plaza in Orlando, Florida, and includes travel to other commission sites for events and meetings. OUC describes the working conditions as absent of disagreeable conditions.

Requirements

• High school diploma or equivalent.
• At least five years of administrative support experience, including at least two years of related Human Resources experience.
• Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Ability to learn new HR systems, communication tools, programs, and virtual learning tools.
• Strong organizational, time management, and prioritization skills.
• Ability to maintain strict data privacy and document confidentiality.
• Ability to handle sensitive situations with discretion, sound judgment, and objectivity.
• Flexibility to adjust to changing environments and multiple or changing priorities.
• Strong verbal and written communication skills.
• Ability to make arithmetic computations using whole numbers, fractions, and decimals, and compute rates, ratios, and percentages.
• Ability to use standard office equipment, including telephone, computer, and copier.
• Ability to meet the physical requirements, including frequent speaking/hearing, writing/typing, detailed inspection, standing, walking, and sitting; occasional bending, climbing, kneeling, reaching overhead, and lifting up to 20 pounds; and frequent driving of a company vehicle and travel to other commission sites.

Nice To Haves

• Associate degree.
• Experience supporting Talent Development programs, including coordinating instructor-led or virtual training, workshops, or learning events.
• Experience using an HR-related system such as an Applicant Tracking System, Learning Management System, or Performance Management system to maintain records, manage enrollment, track completions, or prepare reports.
• Experience in the designated HR support area.
• Experience creating presentations, standard operating procedures, communications, collateral, and training support materials.

Responsibilities

• Provide administrative support, including calendar management, meeting and event coordination, minute-taking, action-item tracking, and assistance with data collection, reports, and presentations.
• Review, compile, and update standard operating procedures, manuals, guides, and related materials.
• Evaluate forms, workflows, processes, and programs and recommend improvements.
• Serve as the primary liaison between employees and the assigned HR area, triaging and responding to inquiries through shared email inboxes and phone lines.
• Serve as an initial point of contact for internal and external stakeholders and business partners across the commission.
• Partner with departmental administrative assistants to onboard, equip, and support new hires.
• Maintain accurate, complete, and current employee records in the HRIS to support compliance reporting.
• Ensure documentation complies with OUC policies and procedures and applicable state and federal regulations.
• Maintain the accuracy and compliance of HR data, files, internal communications, and documents.
• Schedule, monitor, and support surveys, communications, collateral materials, and website content.
• Support communication, implementation, and reporting of HR projects and programs.
• Coordinate Talent Development program scheduling, enrollment, participant communications, and learning events.
• Support Learning Management System administration, recordkeeping, and reporting.
• Perform other duties as assigned.

Benefits

• Competitive compensation.
• Low-cost medical, dental, and vision benefits.
• Paid life insurance premiums with no probationary period.
• Retirement benefits including a cash balance account with employer matching and a health reimbursement account.
• Paid vacation, holidays, and sick time.
• Paid parental leave.
• Educational and professional assistance programs.
• Paid memberships in professional associations.
• Access to workout facilities at each location.
• Paid conference and training opportunities.
• Hybrid work schedule.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED