Human Resources Coordinator - Talent Developmnet

Orlando Utilities Commission (OUC)•Orlando, FL
•$51,334 - $64,168•Hybrid

About The Position

OUC is seeking a Human Resources Coordinator to provide administrative and program coordination support for employee learning and development and other initiatives within the assigned Employee Experience function. The position coordinates scheduling, enrollment, logistics, and communications for instructor-led and virtual training programs, workshops, and events. It maintains learning and employee records in learning and HR systems, tracks attendance and completions, prepares reports, and assists with training materials and program evaluations. The role also provides broad administrative support, including calendar, meeting, and event coordination; minute-taking and action-item tracking; preparation and maintenance of procedures, guides, communications, and presentations; and support for HR projects and programs. The coordinator serves as a liaison and initial point of contact for employees, stakeholders, and business partners, responds to inquiries, supports onboarding, and helps ensure records and documentation are accurate, confidential, compliant, and maintained in accordance with OUC policies and applicable laws. The role is based in an office environment at Reliable Plaza in Orlando, Florida, with a hybrid work schedule and travel to other commission sites for events and meetings.

Requirements

  • High school diploma or equivalent.
  • At least five years of administrative support experience, including at least two years of related Human Resources experience.
  • Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook, and ability to learn new systems and virtual learning tools.
  • Working knowledge of general office administration and management principles and practices.
  • Solid knowledge of HR policies, employment law, and HR best practices.
  • Ability to maintain strict data privacy and document confidentiality and handle sensitive situations with discretion, sound judgment, and objectivity.
  • Strong organizational, time-management, prioritization, verbal communication, and written communication skills; flexibility in a changing environment with multiple and changing priorities.
  • Ability to learn HR systems, communication tools, and programs; perform arithmetic computations and calculate rates, ratios, and percentages.
  • Ability to use standard office equipment, including a telephone, computer, and copier.
  • Frequent driving of a company vehicle and travel to other commission sites for events and meetings.

Nice To Haves

  • Associate degree.
  • Experience supporting Talent Development programs, including coordinating instructor-led or virtual training, workshops, or learning events.
  • Experience using a Learning Management System or other HR systems, such as Applicant Tracking Systems or Performance Management systems, to maintain records, manage enrollment, track completions, and prepare reports.
  • Experience in the designated HR support area.
  • Experience creating and maintaining presentations, standard operating procedures, communications, collateral materials, and training support materials.

Responsibilities

  • Coordinate scheduling, enrollment, logistics, and participant communications for instructor-led and virtual learning programs, workshops, and events.
  • Maintain course information and learning records in the Learning Management System; track attendance and completions, prepare reports, and assist with program evaluations and training materials.
  • Provide administrative support, including calendar management, meeting and event coordination, minute-taking, action-item tracking, data collection, reports, and presentations.
  • Review, compile, and update standard operating procedures, manuals, guides, and related materials.
  • Evaluate forms, workflows, processes, and programs and recommend improvements.
  • Triage and respond to employee inquiries received through shared email inboxes and phone lines; serve as an initial point of contact for internal and external stakeholders and business partners.
  • Partner with departmental administrative assistants to onboard, equip, and support new hires.
  • Maintain accurate, complete, and current employee records in the HRIS for compliance reporting.
  • Ensure received and distributed documentation complies with OUC policies and procedures and applicable state and federal regulations; maintain accuracy and confidentiality of HR data, files, communications, and documents.
  • Schedule, monitor, and support surveys, communications, collateral materials, and website content.
  • Support communication, implementation, and reporting of HR projects and programs.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Low-cost medical, dental, and vision benefits.
  • Paid life insurance premiums with no probationary period.
  • Retirement benefits including a cash balance account with employer matching and a health reimbursement account.
  • Paid vacation, holidays, and sick time.
  • Paid parental leave.
  • Educational and professional assistance programs.
  • Paid memberships in professional associations.
  • Access to workout facilities at each location.
  • Paid conference and training opportunities.
  • Hybrid work schedule.
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