Human Resources Technician

City & Borough of Juneau•Juneau, AK

5d•Onsite

About The Position

Love Answering Questions and Saving the Day? Enjoy solving puzzles and finding creative solutions? Join us as our new HR Technician! Working for the CBJ is a local experience where your work has value and impact. Our new team member will gain an in-depth understanding of city services. Our staff have the opportunity to connect to our community in ways that other positions may not by gaining knowledge of the many types of positions, schedules and employees needed to operate the CBJ. WHO WE ARE LOOKING FOR We strive to maintain a work environment that is positive and supportive. We value people who can build and maintain credible, positive relationships with CBJ employees, supervisors, and managers. This position requires analytical ability to resolve issues and the ability to interpret and explain policies and procedures to a wide variety of people orally and in writing. We’re looking for someone who is as detail oriented as they are collaborative.

Requirements

Graduation from high school or the equivalent
Two (2) years of progressively responsible administrative experience that included some human resources duties such as: recruitment, payroll, personnel action processing, or employee onboarding.
A valid Driver’s License at time of appointment and for continued employment.

Nice To Haves

Related course work from an accredited college or business school may be substituted on the basis of 2 1/2 semester hours or 4 quarter hours for one month of experience

Responsibilities

Certifies city-wide electronic Personnel Actions; ensures all actions comply with applicable rules, and supporting documentation is verified.
Provides expert level technical guidance to administrative staff regarding how to enter Personnel Transactions and apply rules and/or union contract.
Researches and generates recommendations for resolution to complex, unusual, or non-routine Personnel Actions.
Researches, identifies, and prepares written recommendations regarding ways to market vacancies beyond standard recruitment efforts.
Determines if applicants meet minimum qualifications.
Assists hiring managers to resolve disputes related to initial MQ determinations.
Reviews, audits, and certifies initial appointment documentation for new hires.
Delivers New Employee Orientation and updates training content to reflect the most current information.
Determines FMLA eligibility, notifies employees/supervisors of entitlement and obligations, tracks entitlements, reports potential fraud or conflicting information to the assigned HR Consultant to review.
Conducts fact finding on informal or formal inquiries, including pay problems and personnel action form errors; contacts employees and supervisors to obtain facts and documents; compares circumstances with established policies and procedures; drafts chronologies based on information contained in personnel and position files for review; researches variants between position files and incumbent files; corrects errors; drafts report of findings; may recommend corrective action.
Explains the basic rights and responsibilities established by employment related federal, state and city laws such as the Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), Uniformed Services Employment and Reemployment Rights Act (USERRA) and Family Medical Leave Act (FMLA).
Serves as liaison with the IT Department and other departments to assist with the installation of new systems and processes, implements changes to existing computer system, and tests enhancements; acts as system administrator and liaison for special human resource projects.
Administers the City and Borough Drug and alcohol testing program; monitors and issues notices of random testing; provides new employees with testing information and background checks; and tracks and maintains training records.
Performs quarterly audits related to program contractors and internal recordkeeping.
Produces scheduled reports including monthly and/or quarterly reports.
Acts as back-up to front office staff as necessary to include front desk coverage, phone support and responding to public inquiries.
Other related duties as assigned.