Human Resources Technician

City of New BernNew Bern, NC
Onsite

About The Position

Performs intermediate paraprofessional work administering and maintaining benefit programs, overseeing the human resources information system (HRIS); coordinating the wellness program; and does related work as required. Work is performed under the regular supervision of the Director of Human Resources.

Requirements

  • Any combination of education and experience equivalent to graduation from an accredited community college with major course work in human resources management or related field
  • Considerable experience utilizing a human resources maintenance system (HRIS)
  • Considerable experience in benefits administration
  • Proficiency in Microsoft Office is required
  • Ability to perform and organize work independently
  • Ability to establish and maintain effective working relationships with other departmental officials, supervisors, associates and the general public
  • Possession of an appropriate driver's license valid in the State of North Carolina

Nice To Haves

  • General knowledge of the philosophies, principles and practices of public personnel administration
  • General knowledge of the organization and administration of municipal government

Responsibilities

  • Oversees the preparation and maintenance of human resources information system (HRIS) and benefits entries and changes; enters and updates employee data in HR information system (HRIS).
  • Oversees health insurance and supplemental insurance programs.
  • Oversees benefit enrollments and processes benefit changes.
  • Administers retirement programs; enrolls new employees, explains retirement requirements, and processes retirement applications.
  • Handles benefit related inquiries and disseminates benefit related information.
  • Keeps abreast of benefit trends and regulations that may impact the City or improve benefits that are offered.
  • Administers monthly upload of 1095c ACA data to benefit carrier for IRS feed.
  • Conducts and responds to benefit related surveys.
  • Coordinates and conducts comprehensive orientation sessions for new employees.
  • Administers FMLA, ADA, Shared Leave and other City leave policies; meets with employees and responds to inquiries.
  • Coordinates and oversees the City’s Wellness Program; Serves as Chairperson of the City’s wellness committee; works with the committee to plan, coordinate and organize wellness activities.
  • Assists in the coordination of recruitment processes; Assists with the coordination of recruitment advertisements for position vacancies.
  • Assists with conducting or acquiring background checks and employee eligibility verifications.
  • Performs routine and complex tasks required to administer and execute human resources programs.
  • Responsible for the maintenance of organizational charts.
  • Assists in the development of policies and procedures.
  • Plans and organizes annual employee benefits fair, as well as other wellness related events.
  • Serves as first level technical support for Employee Self Service website.
  • Reconciles insurance bills and submits invoices for payment.
  • Conducts exit interviews, explains benefit options, processes required paperwork.
  • Performs related tasks as required.

Benefits

  • Health insurance
  • Supplemental insurance programs
  • Retirement programs
  • Wellness program
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