Human Resources Specialist (on-site)

Trinity Health•West Hartford, CT
•Onsite

About The Position

The Human Resources Specialist provides HR support for various operations and services. The role interacts with executives, managers, professionals, colleagues, and vendors to share information and complete actions involving HR operational policies, procedures, and processes. It requires understanding HR Center of Excellence, HR Shared Services, and HR Business Partner services, as well as using internal systems such as Workday and Kronos to review, verify, and process HR actions; maintain system data integrity; prepare reports; maintain databases; support projects and initiatives; and provide administrative support. The position reports to an HR manager, director, CHRO, or another HR leader. It operates in a typical office environment and involves frequent in-person and telephone communication, extensive computer work, and handling multiple projects and changing priorities. The role supports Trinity Health’s mission, vision, and values and must comply with applicable laws, regulations, and organizational policies.

Requirements

  • Associate degree in Human Resources, Business Administration, or a related field, plus at least three years of experience in an HR support, customer service, or higher-level administrative assistant role in a high-volume, highly confidential work environment; or an equivalent combination of education and experience.
  • Proven customer-service orientation.
  • Strong written and verbal communication skills, including the ability to discuss technical or sensitive information with internal and external customers.
  • Strong attention to detail and organizational skills, with the ability to complete work efficiently and thoroughly.
  • Ability to build strong relationships with stakeholders and consult with leadership to anticipate customer needs and develop flexible options.
  • Ability to organize and prioritize workload, manage competing priorities and deadlines, and work effectively in a fast-paced environment.
  • Ability to work independently with minimal supervision and as part of a team supporting multiple positions.
  • Ability to resolve problems and complete assignments accurately and promptly.
  • Ability to deliver consistent services using defined HR standard work methods to address people-, process-, and technology-related issues.
  • Proficiency in Microsoft Office products, including Word, PowerPoint, Excel, Windows, Access, and Visio, or related software.
  • Some HRIS knowledge and experience.
  • Ability to take initiative, be proactive, and maintain a high level of productivity in a virtual environment.
  • Ability to establish and maintain a caring, collaborative, high-performance culture and demonstrate commitment to diversity.
  • Ability to understand organizational relationships and structures and to pursue continuous learning and professional growth.
  • Comfort operating in a collaborative, shared-leadership environment.
  • Honesty, integrity, and caring, with the ability to support and promote Trinity Health’s philosophy, mission, vision, goals, and values.
  • Ability to concentrate, meet deadlines, manage several projects concurrently, adapt to interruptions and changing priorities, and work with people with diverse personalities and work styles.
  • Ability to comply with Trinity Health policies and procedures.
  • Manual dexterity to operate a keyboard and hearing ability for extensive telephone and in-person communication.

Nice To Haves

  • Experience with labor unions and employee contracts.
  • Healthcare industry experience.
  • Familiarity with Workday.

Responsibilities

  • Demonstrate Trinity Health’s mission, vision, and values in leadership behaviors, practices, and decisions.
  • Interact with executives, managers, professionals, colleagues, and vendors to provide information and complete actions related to HR policies, procedures, and processes.
  • Review, complete, and process HR transactions; use HR information systems such as Workday to obtain, verify, and update records, conduct data-integrity audits, and prepare operational and statistical reports.
  • Serve as a liaison to HR Shared Services, HR Centers of Excellence, internal HR service partners, and operational groups.
  • Monitor and maintain selected compliance requirements, including applicable electronic files and databases, and prepare summaries for review and decision-making.
  • Assist with organizing events within the aligned HR function, maintaining databases, ordering materials, preparing communications, and participating in or facilitating meetings.
  • Audit and maintain system data, correct discrepancies, generate reports, and work with HR Shared Services, including HR Technology, for technical guidance.
  • Process, reconcile, approve, and monitor HR billing, expense statements, invoices, and payroll actions.
  • Assist with HR communications by developing materials, compiling and summarizing data, and posting updates to internal platforms.
  • Support continuous improvement of HR practices, procedures, and processes.
  • Participate in and support HR projects and ad-hoc requests.
  • Stay current with and adhere to HR plans, policies, procedures, information systems, applicable laws, and compliance regulations.
  • Provide general administrative support using software applications and internal systems such as Workday and Kronos.
  • Maintain working knowledge of applicable laws and regulations and Trinity Health’s Corporate Integrity Program, Code of Ethics, and other policies and procedures.
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