Human Resources Specialist (on-site)

Trinity Health•West Hartford, CT
•Onsite

About The Position

The Human Resources Specialist provides HR support for a range of operations and services. The role interacts with executives, managers, professionals, colleagues, and vendors to share information and carry out HR operational policies, procedures, and processes. It requires understanding HR Center of Excellence, HR Shared Services, and HR Business Partner services, and using internal systems such as Workday and Kronos to review, verify, and process HR actions; maintain data integrity; prepare reports; maintain databases; support projects and initiatives; and provide administrative support. The position reports to an HR manager, director, CHRO, or another HR leader. The position supports HR transactions, compliance requirements, events, communications, billing, payroll actions, and continuous improvement. It maintains knowledge of applicable laws, regulations, and organizational policies, and demonstrates Trinity Health’s mission, vision, and values. The role is performed in a typical office environment and involves frequent communication, extensive computer work, and collaboration with people in multiple locations.

Requirements

  • Associate degree in Human Resources, Business Administration, or a related field, and at least three years of experience in an HR support, customer service, or higher-level administrative assistant role in a high-volume, highly confidential environment; an equivalent combination of education and experience is acceptable.
  • Proven customer-service orientation.
  • Strong written and verbal communication skills, including the ability to discuss technical or sensitive information with internal and external customers.
  • Strong attention to detail and organizational skills, with the ability to manage and complete work efficiently and thoroughly.
  • Ability to build strong relationships with stakeholders, anticipate customer needs in consultation with leadership, and develop creative and flexible options.
  • Ability to organize and prioritize workloads, manage competing tasks and projects, and meet established deadlines in a fast-paced environment.
  • Ability to maintain productivity in a virtual environment.
  • Ability to work independently with minimal supervision and collaboratively with a team while supporting multiple positions.
  • Ability to resolve problems and complete assignments accurately and promptly.
  • Ability to deliver consistent services using defined HR standard work methods to address people-, process-, and technology-related issues.
  • Proficiency in Microsoft Word, PowerPoint, Excel, Windows, Access, Visio, or related software.
  • Exceptional accuracy and attention to detail, with the ability to take initiative and be proactive.
  • Ability to support a caring, collaborative, high-performance culture and demonstrate a commitment to diversity.
  • Ability to understand organizational relationships and structures.
  • Commitment to continuous learning and professional growth in technical areas of focus, and to building credibility with customers, peers, and team members.
  • Comfort operating in a collaborative, shared-leadership environment.
  • Honesty, integrity, and caring, with the ability to inspire and motivate others in support of Trinity Health’s philosophy, mission, vision, goals, and values.
  • Ability to comply with Trinity Health policies and procedures.

Nice To Haves

  • Experience with labor unions and employee contracts.
  • Healthcare industry experience.
  • Some knowledge and experience with HRIS; familiarity with Workday is preferred.

Responsibilities

  • Demonstrate Trinity Health’s mission, vision, and values in leadership behaviors, practices, and decisions.
  • Interact with executives, managers, professionals, colleagues, and vendors to provide information and complete HR operational actions.
  • Review, complete, and process HR transactions; access HR information systems to obtain, verify, and update records; conduct data-integrity audits; and prepare statistical and operational reports.
  • Serve as a liaison to HR Shared Services, HR Centers of Excellence, and internal service partners such as Legal, Payroll, and Risk Management.
  • Monitor and maintain select compliance requirements, including applicable electronic files and databases, and gather data and prepare summaries for review and decision-making.
  • Assist with organizing events within the aligned HR function, including maintaining databases, ordering materials, preparing and distributing communications, and participating in or facilitating meetings.
  • Maintain system data, conduct audits, correct discrepancies, generate reports, and work with HR Shared Services, including HR Technology, for technical guidance.
  • Process, reconcile, approve, and monitor HR billing and expense statements or invoices and payroll actions.
  • Assist with HR communications by developing materials, compiling and summarizing data, and posting updates to the intranet and MS Teams.
  • Support continuous improvement of HR practices, procedures, and processes, as well as projects and ad hoc requests.
  • Stay informed about and adhere to HR plans, policies, procedures, systems, applicable laws, and compliance regulations.
  • Provide general administrative support using software packages and internal information systems such as Workday and Kronos.
  • Maintain working knowledge of applicable laws and regulations, Trinity Health’s Corporate Integrity Program, Code of Ethics, and other policies and procedures.
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