Human Resources Specialist (Information Systems) (Title 5)

Army National Guard Units•Draper, UT

About The Position

This National Guard position is for a Human Resources Specialist (Information Systems), Title 5, Position Description Number T5020P01, in the HRO in Draper, Utah, with the Utah National Guard. The position is supervised by the HRO Directorate. The role serves as the state technical advisor and expert for HR information systems, including automated personnel and records management systems, case management systems, personnel records applications, virtual HR in-processing, and virtual personnel services. It plans, manages, and performs information systems functions supporting HR programs and state Army and Air National Guard operations, training, and readiness missions. The specialist applies HR rules, regulations, policies, and procedures to systems and applications; advises customers and HRO staff; researches and resolves complex system issues; develops data reports and business intelligence products for decision-making; and provides technical support to system users. The role also develops policy guidance and impact statements, advises on new subsystems and enhancements, supports application troubleshooting, and works with functional areas to correct data issues and improve quality control. The position includes determining and delivering training on HR information systems and may involve limited leadership responsibilities, including workload distribution, on-the-job training, performance appraisal input, and recommendations on employee training needs. The position is hired at GS-11 and may promote to GS-12 after one year of experience as a Human Resources Specialist (Information Systems). It is designated as Essential Personnel and may require travel, irregular or overtime hours, and emergency-response duty.

Requirements

  • Must be a U.S. citizen.
  • Must participate in direct deposit.
  • Must meet federal employment suitability requirements as determined by a background investigation.
  • Must obtain and maintain the appropriate state-designated clearance; at minimum, a completed National Agency Check is required before assignment.
  • Must meet the basic qualifications: collect and analyze data effectively, efficiently, and accurately; communicate clearly in spoken and written English; write reports and presentation materials; deliver formal training presentations and briefings; assess body language and perceive emotional or distress levels; and read and interpret program material to apply procedures and directives.
  • Must have at least one year of specialized experience equivalent to GS-0201-9/11, with an SF-50 required for validation, or possess the stated advanced HR knowledge and competencies.
  • Must have advanced knowledge of HR laws, regulations, principles, policies, and concepts sufficient to coordinate activities, provide advisory services, and serve as a technical resource on difficult or controversial issues.
  • Must be able to communicate effectively with organizations and audiences at all levels, including managers and leadership.
  • Must be able to make clear oral presentations, listen effectively, clarify information, facilitate exchange of ideas, and foster open communication.
  • Must be able to write clear and concise explanations of policy, regulations, and decision documents for varied audiences.
  • Must be able to research and determine appropriate applications of laws, regulations, policies, directives, and interpretative instructions for HR actions and recommendations.
  • Must be able to analyze complex operational and business problems involving serviced functions and advise managers and supervisors on HR program flexibilities and alternatives.
  • Must have working knowledge of HR computer applications and the ability to integrate new, existing, and proposed applications into the operating environment.
  • Must be able to retrieve and provide HR reports to the serviced population.
  • Must have a high school diploma or GED.
  • Must establish effective professional working relationships with coworkers and customers.
  • May be required to travel by military or commercial aircraft for temporary duty.
  • May be required to work irregular or overtime/compensatory hours, including hours outside the normal duty day, for operational requirements or contingencies.
  • If required to drive a motor vehicle, must have an appropriate valid driver's license.
  • As Essential Personnel, may be required to serve in preparation for or response to a state emergency or disaster declaration.
  • If applicable, male applicants born after December 31, 1959, must meet Military Selective Service registration requirements.

Nice To Haves

  • An undergraduate degree from an accredited college or university is desired.
  • A graduate degree from an accredited civilian academic college or equivalent professional military education school is considered optimum.

Responsibilities

  • Serve as the state technical advisor and expert for HR information systems and their application across HRO functional areas.
  • Plan, organize, manage, and perform information systems management functions supporting HR programs and National Guard operations, training, and readiness missions.
  • Apply HR management laws, regulations, policies, and procedures to HR systems and applications.
  • Provide management advisory services to customers and resolve complex issues involving national HR information systems and multiple HRO functional areas.
  • Design and develop reports using HR system data, and analyze data to provide business intelligence products to senior leadership.
  • Analyze, evaluate, and recommend implementation of HR information systems and related changes.
  • Provide technical support to system users in the field and assist with technical, functional, and communications problems involving HR applications.
  • Develop and interpret policy for HRO functional areas as it relates to HR systems and applications; prepare impact statements and recommend changes, including potential internal policy changes.
  • Advise HRO staff and serviced organizations on timely implementation of new subsystems and system enhancements.
  • Develop state-specific quality-control queries to support OPM and DoD standardization; identify and correct invalid data with HRO functional areas.
  • Analyze quality-control queries, personnel/payroll reconciliations, rejected actions, and reports to identify trends and problem areas; recommend changes and follow up on corrective action.
  • Interpret changes affecting HR administration policies and procedures and recommend appropriate action.
  • Identify data-error trends and provide training or written instructions to reduce errors.
  • Determine, plan, conduct, and evaluate HR information systems training by monitoring personnel progress and competency.
  • Potentially distribute and balance workload among information systems employees, provide on-the-job training, approve emergency leave in specified circumstances, provide input to annual performance appraisals, resolve simple complaints and grievances, and recommend employee training needs.
  • Perform other duties as assigned.

Benefits

  • Potential for incentive pay.
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